# Phone Call Out Using API

**URL:** <https://devforum.zoom.us/t/phone-call-out-using-api/90932>\
**Category:** API and Webhooks\
**Tags:** phone, api\
**Created:** [June 27, 2023, 10:18am UTC](https://devforum.zoom.us/t/phone-call-out-using-api/90932 "2023-06-27T10:18:09Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![jason.kornegay](https://avatars.discourse-cdn.com/v4/letter/j/2acd7d/32.png) [@jason.kornegay](https://devforum.zoom.us/u/jason.kornegay)\
**Post date:** [June 27, 2023, 10:18am UTC](https://devforum.zoom.us/t/phone-call-out-using-api/90932/1 "2023-06-27T10:18:10Z")

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Hi, I was wondering if your zoom api has the feature to initiate a dial-in to an intercom system using existing TIFs (telephone interfaces)

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [June 28, 2023, 5:04pm UTC](https://devforum.zoom.us/t/phone-call-out-using-api/90932/2 "2023-06-28T17:04:41Z")

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Hi @jason.kornegay  
Thanks for reaching out to the Zoom Developer Forum and welcome to our community,  
I do not believe we have an endpoint that allows you dial-in to an intercom.  
Here is the link to our Phone APIs

> **[Zoom Phone API](https://developers.zoom.us/docs/api/rest/reference/phone/methods/#overview)**
>
> API Reference for /docs/api/rest/reference/phone/methods

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**Author:** ![ctc.aaron](https://avatars.discourse-cdn.com/v4/letter/c/ecc23a/32.png) [@ctc.aaron](https://devforum.zoom.us/u/ctc.aaron)\
**Post date:** [August 12, 2023, 1:46am UTC](https://devforum.zoom.us/t/phone-call-out-using-api/90932/3 "2023-08-12T01:46:56Z")

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Is there any ability to place a call on behalf of a user ( and trigger on their physical phone ) without the need of Zoom Desktop Client? I genuinely don’t understand why thats a requirement when I can make account breaking changes via API but not place a call on their behalf without your middleman application. Or am I missing something?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [August 14, 2023, 2:34pm UTC](https://devforum.zoom.us/t/phone-call-out-using-api/90932/4 "2023-08-14T14:34:19Z")

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Hi @ctc.aaron  
No, you are not missing anything.  
Unfortunately, we do not have an endpoint that will allow you to trigger phone calls on behalf of a user.  
Please, feel free to make a feature request here:

> **[Feature Requests](https://devforum.zoom.us/c/feature-requests/23)**
>
> Have an API or SDK feature request? Share it here!

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**Author:** ![ctc.aaron](https://avatars.discourse-cdn.com/v4/letter/c/ecc23a/32.png) [@ctc.aaron](https://devforum.zoom.us/u/ctc.aaron)\
**Post date:** [August 14, 2023, 5:30pm UTC](https://devforum.zoom.us/t/phone-call-out-using-api/90932/5 "2023-08-14T17:30:52Z")

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That is unfortunate. That seems like such a huge oversight. We are exploring switching from Avaya to Zoom and to be required so much extra configuration just to have a mediocre solution to this issue is rather disappointing.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [August 14, 2023, 10:08pm UTC](https://devforum.zoom.us/t/phone-call-out-using-api/90932/6 "2023-08-14T22:08:53Z")

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Sorry to hear that our solution does not fit your needs, we are working hard to make your developer experience better

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 16, 2023, 6:31pm UTC](https://devforum.zoom.us/t/phone-call-out-using-api/90932/7 "2023-08-16T18:31:56Z")

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Closed on August 16, 2023, 6:31pm UTC

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