# Phone calling plan API returning untrue values

**URL:** <https://devforum.zoom.us/t/phone-calling-plan-api-returning-untrue-values/59168>\
**Category:** API and Webhooks\
**Created:** [October 21, 2021, 9:14am UTC](https://devforum.zoom.us/t/phone-calling-plan-api-returning-untrue-values/59168 "2021-10-21T09:14:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Dev\_Torii](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dev_torii/32/17710_2.png) [@Dev\_Torii](https://devforum.zoom.us/u/Dev_Torii)\
**Post date:** [October 21, 2021, 9:14am UTC](https://devforum.zoom.us/t/phone-calling-plan-api-returning-untrue-values/59168/1 "2021-10-21T09:14:02Z")

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## Using this template helps us debug your issues more effectively 🙂

**Description**  
I have purchased one phone license and assigned it to one other user in the account and the phone license has been activated.

1. If i purchased one license does that mean that the admin can have a phone license plus another user or only the admin can use the phone license?
2. If the admin is included in the count, how was I able to assign another user with a phone license, does it add automatically and I am charged?
3. The API returns that I have 1 available license and 0 assigned, but how is this the case if I used up all of the licenses?

**Error**  
The numbers are not making sense.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**Which Endpoint/s?**  
[https://marketplace.zoom.us/docs/api-reference/zoom-phone-api/phone/listcallingplans](https://marketplace.zoom.us/docs/api-reference/zoom-phone-api/phone/listcallingplans)

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 26, 2021, 1:28pm UTC](https://devforum.zoom.us/t/phone-calling-plan-api-returning-untrue-values/59168/2 "2021-10-26T13:28:43Z")

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Hi @Dev_Torii,

Good questions—happy to help clarify.

> 1. If i purchased one license does that mean that the admin can have a phone license plus another user or only the admin can use the phone license?

If you have 1 phone license under your account, this can be applied to any 1 user on the account. This could be either the admin or another user. To have both an admin and another user have access, this would require 2 licenses.

> 1. If the admin is included in the count, how was I able to assign another user with a phone license, does it add automatically and I am charged?

You will need a license for each user, including the admin, if you wish for them to have access to Zoom Phone.

> 1. The API returns that I have 1 available license and 0 assigned, but how is this the case if I used up all of the licenses?

To clarify, is the Zoom Phone license assigned to the account admin or a user yet? This can be done following the instructions [here](https://support.zoom.us/hc/en-us/articles/360021058071-Managing-phone-users).

Let me know—thanks,  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 25, 2021, 11:29pm UTC](https://devforum.zoom.us/t/phone-calling-plan-api-returning-untrue-values/59168/3 "2021-11-25T23:29:37Z")

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