# Phone : Get CallId

**URL:** <https://devforum.zoom.us/t/phone-get-callid/113868>\
**Category:** Feature Requests\
**Created:** [July 17, 2024, 4:59pm UTC](https://devforum.zoom.us/t/phone-get-callid/113868 "2024-07-17T16:59:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![gterry180](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gterry180/32/60496_2.png) [@gterry180](https://devforum.zoom.us/u/gterry180)\
**Post date:** [July 17, 2024, 4:59pm UTC](https://devforum.zoom.us/t/phone-get-callid/113868/1 "2024-07-17T16:59:36Z")

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First part. If there was a way to click a button on the Zoom Phone Widget to request the callId the user is currently in.

Second part, make an API call to Zoom to get the active callId that a user is currently engaged in.

Example API Call.  
GET /phone/getactivecall/{zoomuserid }

and it returns

callid - 123456789

Why would we want this feature ?

Simply, we need a way to save the callId in our system to attach that call to a specific file in our system a user is working on while engaged in the call.

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**Author:** ![gterry180](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gterry180/32/60496_2.png) [@gterry180](https://devforum.zoom.us/u/gterry180)\
**Post date:** [July 18, 2024, 1:59pm UTC](https://devforum.zoom.us/t/phone-get-callid/113868/2 "2024-07-18T13:59:18Z")

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I see that **/phone/metrics/call\_logs** will return an active call.  
It would be great if I could pass phone number or userid as a parameter to only return one users calls at a time.

( i say phone number because it already returns the object with callee and caller phone number on it.)

currently it only returns a max of 100 records at a time, but we only care about calls that are active.

It looks like those calls also have a duration of 0 until they complete, which could also be a useful filter.

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<div class="post-metadata">

**Author:** ![gterry180](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gterry180/32/60496_2.png) [@gterry180](https://devforum.zoom.us/u/gterry180)\
**Post date:** [July 22, 2024, 2:17pm UTC](https://devforum.zoom.us/t/phone-get-callid/113868/3 "2024-07-22T14:17:20Z")

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I did some testing with **/phone/metrics/call\_logs** but the active call doesn’t appear in this log until about 1 minute 30 seconds into the call. So, I guess this option wouldn’t work.

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**Author:** ![sobold](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sobold/32/76296_2.png) [@sobold](https://devforum.zoom.us/u/sobold)\
**Post date:** [April 1, 2026, 9:17pm UTC](https://devforum.zoom.us/t/phone-get-callid/113868/4 "2026-04-01T21:17:02Z")

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> [@gterry180](#):
>
> **etrics/call\_logs** but th

We also need this feature.  
Was it somehow resolved for you?