# Phone Password Missing in 1.8.0 **URL:** \ **Category:** Web\ **Created:** [September 9, 2020, 10:12pm UTC](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700 "2020-09-09T22:12:08Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![erichhansen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/erichhansen/32/4330_2.png) [@erichhansen](https://devforum.zoom.us/u/erichhansen)\ **Post date:** [September 9, 2020, 10:12pm UTC](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/1 "2020-09-09T22:12:09Z")
**Description** It appears the phone password is missing from the latest version of the WebSDK (1.8.0). During the upgrade we are not seeing the 4th element that represents the phone password. When dialing in, you must type in the participant number - if you do not or that number is mistyped, you are prompted on the phone for the password that is not displayed. The below screenshot shows the 1.8.0 release with the missing 4th item. Below that is a screenshot from 1.7.10 showing the password. Is there a workaround for this? As a number of our users dial in through the phone (and don’t always use their participant id) this is blocking us from upgrading to 1.8.0. **Which version?** 1.8.0 **Screenshots** ![Screen Shot 2020-09-09 at 6.05.09 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/c/ca090934bf909593251a61907fdc623878489cee.png) ![Screen Shot 2020-09-09 at 6.09.57 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/595424ea3c2eab60a01a587be6d3eef6ae77ebc6.png) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [September 11, 2020, 6:46pm UTC](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/2 "2020-09-11T18:46:18Z")
Hey @erichhansen, In your Zoom meeting settings, are you [requiring a Join by phone passcode](https://zoom.us/profile/setting)? ![Screen Shot 2020-09-11 at 12.46.01 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/9/9d674d2235117e0fc98489774ce54f1883c0f08c.png) Thanks, Tommy ---
**Author:** ![erichhansen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/erichhansen/32/4330_2.png) [@erichhansen](https://devforum.zoom.us/u/erichhansen)\ **Post date:** [September 11, 2020, 7:46pm UTC](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/3 "2020-09-11T19:46:18Z")
@tommy Correct, we are have that setting enabled to force participants to use a phone passcode. When you dial in by phone, you must enter the phone passcode if you do not enter your participant Id. I’ve been able to get the h323 password from the API to verify that it works (though it does not display this passcode in the UI). ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [September 14, 2020, 10:20pm UTC](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/4 "2020-09-14T22:20:00Z")
Hey @erichhansen, Thanks for confirming! I believe this to be a bug and have notified our Web SDK team. (CS-2317) I will get back to you once we figure out the cause of the issue. -Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [October 7, 2020, 4:38pm UTC](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/5 "2020-10-07T16:38:08Z")
Hey @erichhansen, We will be fixing this in version 1.8.5. 🙂 Thanks, Tommy ---
**Author:** ![erichhansen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/erichhansen/32/4330_2.png) [@erichhansen](https://devforum.zoom.us/u/erichhansen)\ **Post date:** [November 4, 2020, 7:01pm UTC](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/6 "2020-11-04T19:01:13Z")
Thanks, @tommy. Do you know when that update would be scheduled for release? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [November 6, 2020, 5:09pm UTC](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/7 "2020-11-06T17:09:45Z")
Hey @erichhansen, We do not have a timeline set in stone yet, but once we do I will let you know. 🙂 Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [November 12, 2020, 5:44pm UTC](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/8 "2020-11-12T17:44:43Z")
Hey @erichhansen, Good news, this fix has been pushed up to the 1.8.2 release. 🙂 Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [November 16, 2020, 5:35pm UTC](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/9 "2020-11-16T17:35:06Z")
Hey @erichhansen, This issue is now fixed! 🙂 Please upgrade to [Web SDK version 1.8.3](https://www.npmjs.com/package/@zoomus/websdk). -Tommy ---
**Author:** ![erichhansen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/erichhansen/32/4330_2.png) [@erichhansen](https://devforum.zoom.us/u/erichhansen)\ **Post date:** [November 17, 2020, 2:55am UTC](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/10 "2020-11-17T02:55:02Z")
Thanks, @tommy, I didn’t see the 1.8.3 release was out yet but I’ll check it out. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [November 17, 2020, 6:41pm UTC](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/11 "2020-11-17T18:41:32Z")
Hey @erichhansen, Yep! We released it last weekend! 🙂 > [@Web SDK update version 1.8.3](https://devforum.zoom.us/t/web-sdk-update-version-1-8-3/36158): > > Hello Zoom Developers, here are the updates for the Web SDK version 1.8.3 release: Bug Fixes Fixed [phone Passcode Missing](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/2) Fixed [enter/exit fullscreen after leaving meeting in safari(ipad)](https://devforum.zoom.us/t/unable-to-exit-fullscreen-after-leaving-meeting-in-ipad/31625) Fixed text overflows issue for some language Fixed [enhance download wasm files timeout issue](https://devforum.zoom.us/t/download-wasm-files-error-please-check-your-network-and-firewall/31881/10). Fixed auto hide “talk” text area for IE11 Fixed automatically sort raised hands to the top(order: me-\>host-\>co-host-\>raised-\>others) Fixed unexcept “The host unmuted you” after call me success Fixed [Japanese translat…](https://devforum.zoom.us/t/japanese-translation-for-the-waiting-room-alert-box-is-not-sufficient/33609) Thanks, Tommy ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [December 18, 2020, 4:41am UTC](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/12 "2020-12-18T04:41:35Z")
Closed on December 18, 2020, 4:41am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.