# Please help! ZR-CSAPI - ZAAPI.exe is not starting **URL:** \ **Category:** API and Webhooks\ **Created:** [February 21, 2020, 9:37pm UTC](https://devforum.zoom.us/t/please-help-zr-csapi-zaapi-exe-is-not-starting/8196 "2020-02-21T21:37:59Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 21, 2020, 10:20pm UTC](https://devforum.zoom.us/t/please-help-zr-csapi-zaapi-exe-is-not-starting/8196/4 "2020-02-21T22:20:06Z")
Hey @Frankie_Alvarado, Can you checkout this thread: > [@SSH Zoom Room API Putty](https://devforum.zoom.us/t/ssh-zoom-room-api-putty/1221): > > Hello,  I have the Zoom Room API enabled on my account. I have it set up on a windows machine and am trying to remote in via putty. I am using port 4422. I get a response “Connection Refused”. I am unsure how to confirm the API service is running on a windows machine.The ZR-CSAPI process verification documentation is for mac only.  Please Advise.  This is where i received the information  [https://zoom.github.io/zoom-rooms-csapi/index.html](https://zoom.github.io/zoom-rooms-csapi/index.html) Let me know if that helps. Thanks, Tommy --- _[View the full topic](https://devforum.zoom.us/t/please-help-zr-csapi-zaapi-exe-is-not-starting/8196)._