# Poll is Inactive

**URL:** <https://devforum.zoom.us/t/poll-is-inactive/48642>\
**Category:** Web\
**Created:** [April 22, 2021, 6:19pm UTC](https://devforum.zoom.us/t/poll-is-inactive/48642 "2021-04-22T18:19:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![av1](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@av1](https://devforum.zoom.us/u/av1)\
**Post date:** [April 22, 2021, 6:19pm UTC](https://devforum.zoom.us/t/poll-is-inactive/48642/1 "2021-04-22T18:19:55Z")

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![Screen Shot 2021-04-22 at 2.00.26 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/6/66545b600a85d11aa4ab2c3e31dc6ed6641b42ea.png) Today this message popped up when 2 people with the same host email signed in to a meeting. The original host could still see and launch the poll, however, the participants were not able to vote in said poll. If this happens to you: restart the meeting and have the person with the same host email login to another account to make sure your poll can be voted on during the meeting.

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [April 23, 2021, 9:28pm UTC](https://devforum.zoom.us/t/poll-is-inactive/48642/2 "2021-04-23T21:28:31Z")

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Hey @av1,

Thank you for reaching out to the Zoom Developer Forum. If you’re seeing an issue with the Zoom client, instead of the [Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web#zoom-web-sdk), please reach out to our [Customer Support Team](https://support.zoom.us/hc/en-us/requests/new) as they will be able to assist you directly.

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 24, 2021, 7:28am UTC](https://devforum.zoom.us/t/poll-is-inactive/48642/3 "2021-05-24T07:28:48Z")

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Closed on May 24, 2021, 7:28am UTC

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