# Poll results problems

**URL:** <https://devforum.zoom.us/t/poll-results-problems/32838>\
**Category:** API and Webhooks\
**Created:** [October 10, 2020, 1:30pm UTC](https://devforum.zoom.us/t/poll-results-problems/32838 "2020-10-10T13:30:06Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![jairocardozo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jairocardozo/32/16603_2.png) [@jairocardozo](https://devforum.zoom.us/u/jairocardozo)\
**Post date:** [October 10, 2020, 1:30pm UTC](https://devforum.zoom.us/t/poll-results-problems/32838/1 "2020-10-10T13:30:06Z")

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**Description**  
I had problems with a poll, there were 208 votes in total and only 200 in the report. All participants were registered. I have already resorted to unsuccessful support, they switched to engineering but do not answer me for more than 20 days. Can anyone here help me?

**Error**

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**

**Which Endpoint/s?**

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Create a meeting with registry and poll
2. Run the poll with 300 participants
3. Get de the result, in my caso 208 votes
4. End the meeting and get report, the report have needed 208 votes, in my caso have 200

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.

**Additional context**  
I saw this topic is similar [API polls results not show guests feedback](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/17)

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [October 10, 2020, 1:30pm UTC](https://devforum.zoom.us/t/poll-results-problems/32838/2 "2020-10-10T13:30:11Z")

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Hey @jairocardozo

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout this related thread that may have the answer you are looking for:

> [@Creating Meeting Poll via API issue](https://devforum.zoom.us/t/-/8199):
>
> A Meeting Poll is created according to API documentation { :title=\>“test poll”, :status=\>“notstart”, :questions=\>[{:name=\>“test question 1”, :type=\>“single”, :answers=\>[“yes”, “no”, “maybe”]}], :zoom\_meeting\_id=\>0123456789} no error is generated when created through API, and the poll can be retrieved/edited via an API call with no error as well However, once the poll is created the user ‘meeting details’ screen on the Zoom Website will no longer open and gives “Unable to display this page Zoo…

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

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<div class="post-metadata">

**Author:** ![jairocardozo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jairocardozo/32/16603_2.png) [@jairocardozo](https://devforum.zoom.us/u/jairocardozo)\
**Post date:** [October 10, 2020, 1:31pm UTC](https://devforum.zoom.us/t/poll-results-problems/32838/3 "2020-10-10T13:31:39Z")

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This topic do not help me. Tks.

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 12, 2020, 6:47pm UTC](https://devforum.zoom.us/t/poll-results-problems/32838/4 "2020-10-12T18:47:38Z")

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Hey @jairocardozo,

Did you notice this in your Zoom Dashboard or in the API? If you’re having trouble when calling the API, can you please share your full request and response here so that I can help debug?

Thanks!  
Will

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**Author:** ![jairocardozo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jairocardozo/32/16603_2.png) [@jairocardozo](https://devforum.zoom.us/u/jairocardozo)\
**Post date:** [October 14, 2020, 4:22pm UTC](https://devforum.zoom.us/t/poll-results-problems/32838/5 "2020-10-14T16:22:52Z")

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I realize that in Zoom Portal - Reports. Tks.

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 15, 2020, 6:47pm UTC](https://devforum.zoom.us/t/poll-results-problems/32838/6 "2020-10-15T18:47:49Z")

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Hey @jairocardozo,

Thanks for clarifying—since this falls into the Support Team’s area of expertise, they’ll be best suited to look into this for you. Do you have a ticket number for your inquiry with them? I’m happy to follow up on it for you. 🙂

Best,  
Will

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**Author:** ![jairocardozo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jairocardozo/32/16603_2.png) [@jairocardozo](https://devforum.zoom.us/u/jairocardozo)\
**Post date:** [October 16, 2020, 2:40pm UTC](https://devforum.zoom.us/t/poll-results-problems/32838/7 "2020-10-16T14:40:42Z")

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Hi Will,

Yes, the ticket is #7708742 and I appreciate your help. I am waiting for one month and I don’t get any answers. Tks.

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 19, 2020, 5:22pm UTC](https://devforum.zoom.us/t/poll-results-problems/32838/8 "2020-10-19T17:22:46Z")

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Hey @jairocardozo,

Thanks for providing that—I reached out to the agent working on your ticket, and they should be able to further assist.

Best,  
Will

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**Author:** ![jairocardozo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jairocardozo/32/16603_2.png) [@jairocardozo](https://devforum.zoom.us/u/jairocardozo)\
**Post date:** [October 20, 2020, 8:12pm UTC](https://devforum.zoom.us/t/poll-results-problems/32838/9 "2020-10-20T20:12:43Z")

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I thank you very much.

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 21, 2020, 5:01pm UTC](https://devforum.zoom.us/t/poll-results-problems/32838/11 "2020-10-21T17:01:16Z")

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