# Poor share quality on Android Chrome when receiving screen from Windows device

**URL:** <https://devforum.zoom.us/t/poor-share-quality-on-android-chrome-when-receiving-screen-from-windows-device/91198>\
**Category:** Web\
**Created:** [July 3, 2023, 8:13am UTC](https://devforum.zoom.us/t/poor-share-quality-on-android-chrome-when-receiving-screen-from-windows-device/91198 "2023-07-03T08:13:55Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![thanh.huynh](https://avatars.discourse-cdn.com/v4/letter/t/74df32/32.png) [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Post date:** [July 3, 2023, 8:13am UTC](https://devforum.zoom.us/t/poor-share-quality-on-android-chrome-when-receiving-screen-from-windows-device/91198/1 "2023-07-03T08:13:55Z")

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Hello,

I’m testing the share quality and I noticed that on Android Chrome it is very poor when I receive a screen from a Windows device. I can’t read text on it.  
On iOS Safari, the quality is good enough when receiving the same screen. The text is small but I still can read.  
Here are the steps to reproduce the issue:

- Create a session on Windows Chrome and share the screen
- Join the session using Android Chrome or iOS Safari and view the shared screen.
- Compare the quality.

Screenshot:  
Android Chrome:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/3/837db5bf6990d46dce639055b28ffb14e4dddf28.png)

IOS Safari:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/e/aeccb260ec44fbb529ccbe87637552f2f603df76.jpeg)

Video web SDK: 1.7.10  
Browsers: Windows Chrome 114, Android Chrome 114, Safari 15

Please fix this problem.  
Thank you!

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**Author:** ![thanh.huynh](https://avatars.discourse-cdn.com/v4/letter/t/74df32/32.png) [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Post date:** [July 3, 2023, 9:36am UTC](https://devforum.zoom.us/t/poor-share-quality-on-android-chrome-when-receiving-screen-from-windows-device/91198/2 "2023-07-03T09:36:00Z")

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I did another test without using the video SDK, just a normal Zoom meeting. And I noticed that the quality was good on Android Chrome. Here are the steps:

- I opened the Zoom app on Windows and joined my personal meeting.
- I opened Chrome on my Android phone.
- I joined the meeting using this link: `https://pwa.zoom.us/wc`
- I shared my screen on my Windows Zoom app.
- I checked the quality on my Android Chrome.
- The quality was good. I could read the text.

So it only happens with the video web SDK, not with the normal Zoom meeting on the web.

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**Author:** ![vic.yang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vic.yang/32/24656_2.png) [@vic.yang](https://devforum.zoom.us/u/vic.yang)\
**Post date:** [July 3, 2023, 10:07am UTC](https://devforum.zoom.us/t/poor-share-quality-on-android-chrome-when-receiving-screen-from-windows-device/91198/3 "2023-07-03T10:07:21Z")

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Hey @thanh.huynh

Thanks for your feedback.

The clarity of the sharing depends on the size of the canvas. In Video SDK Web, `stream.updateSharingCanvasDimension()` can update the canvas size.

Some issues with the sample demo, we will improve it later.

> **[Stream | Zoom Video SDK for Web - 1.7.10](https://marketplacefront.zoom.us/sdk/custom/web/modules/Stream.html#updateSharingCanvasDimension)**
>
> Documentation for Zoom Video SDK for Web - 1.7.10

Thanks  
Vic

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<div class="post-metadata">

**Author:** ![thanh.huynh](https://avatars.discourse-cdn.com/v4/letter/t/74df32/32.png) [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Post date:** [July 3, 2023, 10:28am UTC](https://devforum.zoom.us/t/poor-share-quality-on-android-chrome-when-receiving-screen-from-windows-device/91198/4 "2023-07-03T10:28:52Z")

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I got it to work using the updateSharingCanvasDimension function.  
Thank you!

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 2, 2023, 8:29pm UTC](https://devforum.zoom.us/t/poor-share-quality-on-android-chrome-when-receiving-screen-from-windows-device/91198/5 "2023-08-02T20:29:28Z")

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Closed on August 2, 2023, 8:29pm UTC

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