# Poor video quality on web to web session

**URL:** <https://devforum.zoom.us/t/poor-video-quality-on-web-to-web-session/72971>\
**Category:** Web\
**Created:** [July 26, 2022, 11:38am UTC](https://devforum.zoom.us/t/poor-video-quality-on-web-to-web-session/72971 "2022-07-26T11:38:40Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![thanh.huynh](https://avatars.discourse-cdn.com/v4/letter/t/74df32/32.png) [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Post date:** [July 26, 2022, 11:38am UTC](https://devforum.zoom.us/t/poor-video-quality-on-web-to-web-session/72971/1 "2022-07-26T11:38:40Z")

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Hi,

Today, I use the sample app on android chrome to join the session that were created by chrome windows pc  
I turn on the camera on android  
On the pc screen, I saw very poor quality video  
After that I opened the android sample app that were created by zoom video android sdk and join the session. The video quality was good  
So it only happen when 2 web sdk join the session

The chrome version is: 103

Please check  
Thank you!

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [July 26, 2022, 10:17pm UTC](https://devforum.zoom.us/t/poor-video-quality-on-web-to-web-session/72971/2 "2022-07-26T22:17:43Z")

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@thanh.huynh,

Thank you for posting the Developer Forum. Sorry to hear about our experience. Would you be able to share more details about the behavior? Specifically, can you speak more to the following :

> [@thanh.huynh](#):
>
> , I use the sample app on android chrome to join the session that were created by chrome windows pc

1. Are you using the latest sample Android app to join the session? P(lease provide the SDK version number)

2. Was the session created by the Windows Video SDK or was it created via the Web Video SDK on Windows?

> [@thanh.huynh](#):
>
> After that I opened the android sample app that were created by zoom video android sdk and join the session. The video quality was good

1. Are you saying the video quality is good when joining the session from another Android device? Can you share screenshots of the bad and good video quality you are seeing ?

> [@thanh.huynh](#):
>
> So it only happen when 2 web sdk join the session

1. Are you saying the quality drops when two participants join via the Web SDK? If so, have you already verified that 720p video using the Video SDK for Web. See our help documentation below :

[https://marketplace.zoom.us/docs/sdk/overview/720p/#video-sdk-for-web](https://marketplace.zoom.us/docs/sdk/overview/720p/#video-sdk-for-web)

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<div class="post-metadata">

**Author:** ![thanh.huynh](https://avatars.discourse-cdn.com/v4/letter/t/74df32/32.png) [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Post date:** [July 27, 2022, 4:00am UTC](https://devforum.zoom.us/t/poor-video-quality-on-web-to-web-session/72971/3 "2022-07-27T04:00:16Z")

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Hi,

Let me give a better explanation  
In the web sdk sample source code (1.3.0), I change the default video screen from video.tsx to video-single.tsx  
In video-single.tsx file I changed VideoQuality.Video\_360P → VideoQuality.Video\_720P  
I built the project and host the web on my domain  
On my windows pc, I uses chrome to open the url that were hosted. And go to the video screen without turn on camera  
On my mobile phone, I use chrome to open that url and go to the video screen.  
On my mobile phone, I pressed the camera button inside the video screen to turn on the mobile camera  
On the windows pc screen, I looked at the video and check the quality. Here is the screen shot:

 ![web](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/e/be05e978d3b651e111e685861f48d987deaed756.png)

On my mobile phone, I close chrome and open sample app (android sdk) and join the session  
On my mobile phone, I pressed the camera button inside the app to turn on the mobile camera  
On the windows pc screen, I looked at the video and check the quality. Here is the screen shot:

 ![android](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/a/2ae1a6ebc63dceed547171d1324c65be6907a064.png)

Thank you,

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 26, 2022, 2:01pm UTC](https://devforum.zoom.us/t/poor-video-quality-on-web-to-web-session/72971/4 "2022-08-26T14:01:15Z")

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Closed on August 26, 2022, 2:01pm UTC

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