# Problem in push live stream from zoom **URL:** \ **Category:** Web\ **Created:** [February 13, 2021, 1:23pm UTC](https://devforum.zoom.us/t/problem-in-push-live-stream-from-zoom/43286 "2021-02-13T13:23:35Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![aparab](https://avatars.discourse-cdn.com/v4/letter/a/e19adc/32.png) [@aparab](https://devforum.zoom.us/u/aparab)\ **Post date:** [February 13, 2021, 1:23pm UTC](https://devforum.zoom.us/t/problem-in-push-live-stream-from-zoom/43286/1 "2021-02-13T13:23:35Z")
We are use MUX for store broadcast recordings. Now we want to push live stream of zoom meeting to MUX. We refer following document for streaming [Live stream a meeting or webinar using a custom service – Zoom Help Center](https://support.zoom.us/hc/en-us/articles/115001777826-Live-streaming-meetings-or-webinars-using-a-custom-service#:~:text=Sign%20in%20to%20the%20Zoom,Service%20checkbox%20to%20enable%20it). We use following streaming details = STREAM URL= “rtmps://[global-live.mux.com:443/app/TUJBTk9FUE9WN0pZb25oMUZhRU1lQT09](http://global-live.mux.com:443/app/TUJBTk9FUE9WN0pZb25oMUZhRU1lQT09)”, STREAM KEY= “04709c13-8850-0477-9c10-80044d46a316”, PAGE URL= “[https://stream.mux.com/mTU1500VqA62IRDwpViHCzdQZicYJxs02e99sfyDHml7M.m3u8](https://stream.mux.com/mTU1500VqA62IRDwpViHCzdQZicYJxs02e99sfyDHml7M.m3u8)” But we got an error whole streaming = “Unable to live stream to the custom service.” What we do can you help us to solve this problem? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 16, 2021, 11:08pm UTC](https://devforum.zoom.us/t/problem-in-push-live-stream-from-zoom/43286/2 "2021-02-16T23:08:45Z")
Hey @aparab , For Custom Live Streaming support, please reach out to [support.zoom.us](http://support.zoom.us), they will be able to better assist since it is not part of the [Zoom Developer Platform](https://marketplace.zoom.us/docs/guides). Thanks, Tommy