# Problem viewing webinar video on embedded floating web view client

**URL:** <https://devforum.zoom.us/t/problem-viewing-webinar-video-on-embedded-floating-web-view-client/100077>\
**Category:** Web\
**Created:** [December 13, 2023, 12:11pm UTC](https://devforum.zoom.us/t/problem-viewing-webinar-video-on-embedded-floating-web-view-client/100077 "2023-12-13T12:11:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![e-fillers](https://avatars.discourse-cdn.com/v4/letter/e/ecae2f/32.png) [@e-fillers](https://devforum.zoom.us/u/e-fillers)\
**Post date:** [December 13, 2023, 12:11pm UTC](https://devforum.zoom.us/t/problem-viewing-webinar-video-on-embedded-floating-web-view-client/100077/1 "2023-12-13T12:11:37Z")

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**Meeting SDK Type and Version**  
_type: websdk_  
_version: 2.18.2_

**Description**  
_We want to embed webinars on our site with the floating window full-screen example. No matter what flow we choose to have, that is having the host, panelist or attendee role accessing the embedded view client, we get the same output. That is the classic black screen of the active user with the user’s full name. Getting no error makes us think that there may be some form of configuration missing or not properly set. The model webinar we used for reference is: 92318923112_

**Error?**  
_we get no error, only unwanted behaviour, the video is not showing in no role (host or panelist or attendee) and no matter if the webinar feed is sourced from standard windows client_

**How To Reproduce**  
_1. Auth-Method: passing of user’s join url already retrieved by Meeting API_  
_2. Errors: no errors found anywhere client side or from the web-view-client as gui_  
_3. Browser/client type: Chrome 119.0.6045.160 (Official Build) (64-bit) on Windows 10_

**Snapshots from various roles**

> **[attendee-client-view hosted at ImgBB](https://ibb.co/qpdvxbY)**
>
> Image attendee-client-view hosted in ImgBB

> **[panelist-client-view hosted at ImgBB](https://ibb.co/hf5CFfn)**
>
> Image panelist-client-view hosted in ImgBB

> **[panelist-no-video-client-view hosted at ImgBB](https://ibb.co/Qmhqt5f)**
>
> Image panelist-no-video-client-view hosted in ImgBB

> **[zoom-default-view hosted at ImgBB](https://ibb.co/7G1mPyq)**
>
> Image zoom-default-view hosted in ImgBB

> **[zoom-panelist-default-view hosted at ImgBB](https://ibb.co/HCGHYb7)**
>
> Image zoom-panelist-default-view hosted in ImgBB

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<div class="post-metadata">

**Author:** ![e-fillers](https://avatars.discourse-cdn.com/v4/letter/e/ecae2f/32.png) [@e-fillers](https://devforum.zoom.us/u/e-fillers)\
**Post date:** [December 15, 2023, 9:04am UTC](https://devforum.zoom.us/t/problem-viewing-webinar-video-on-embedded-floating-web-view-client/100077/2 "2023-12-15T09:04:30Z")

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Can somebody tell us whether there is any special firewall configuration required for the own-hosted embedded webinar setup?

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 14, 2024, 7:05pm UTC](https://devforum.zoom.us/t/problem-viewing-webinar-video-on-embedded-floating-web-view-client/100077/3 "2024-01-14T19:05:00Z")

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Closed on January 14, 2024, 7:05pm UTC

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