# Problem when deleting user **URL:** \ **Category:** API and Webhooks\ **Created:** [March 24, 2021, 9:32pm UTC](https://devforum.zoom.us/t/problem-when-deleting-user/46518 "2021-03-24T21:32:00Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![thadeu.barbosa](https://avatars.discourse-cdn.com/v4/letter/t/43a26b/32.png) [@thadeu.barbosa](https://devforum.zoom.us/u/thadeu.barbosa)\ **Post date:** [March 24, 2021, 9:32pm UTC](https://devforum.zoom.us/t/problem-when-deleting-user/46518/1 "2021-03-24T21:32:01Z")
We’re disassociating the user’s license through API, and it sometimes returns 204 code but the user license isn’t removed on zoom (changing it from licensed to basic), this way we need to repeat the process until it work. The weird thing is that we get the 204 http response even when it doesn’t work (and it happens randomly). For example, we tried to do that with the userId “” today (24/mar/21 at 2:27pm). ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 25, 2021, 3:15pm UTC](https://devforum.zoom.us/t/problem-when-deleting-user/46518/2 "2021-03-25T15:15:08Z")
Hi @thadeu.barbosa, Can you share the exact request URL you’re using with us at [developersupport@zoom.us](mailto:developersupport@zoom.us)? We will be happy to take a closer look. Thanks! Will ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [April 25, 2021, 1:15am UTC](https://devforum.zoom.us/t/problem-when-deleting-user/46518/3 "2021-04-25T01:15:13Z")
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