# Problem with wehook validation

**URL:** <https://devforum.zoom.us/t/problem-with-wehook-validation/113330>\
**Category:** API and Webhooks\
**Created:** [July 9, 2024, 9:47pm UTC](https://devforum.zoom.us/t/problem-with-wehook-validation/113330 "2024-07-09T21:47:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![budp](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/budp/32/55328_2.png) [@budp](https://devforum.zoom.us/u/budp)\
**Post date:** [July 9, 2024, 9:47pm UTC](https://devforum.zoom.us/t/problem-with-wehook-validation/113330/1 "2024-07-09T21:47:49Z")

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We have been using webhooks successfully for several months in two accounts.  
The automated validation requests have been succeeding every three days.  
The webhook configuration and application have not changed.  
However, as of today, webhooks are no longer validating.  
The logs show the validation request and response working as expected.  
We tried the manual validation button in the marketplace page and it also fails.  
Clearly something has changed.  
This is preventing the use of Zoom Phone with our application .  
Is anyone else seeing this type of problem?  
Is there a fix for it?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 10, 2024, 4:46pm UTC](https://devforum.zoom.us/t/problem-with-wehook-validation/113330/2 "2024-07-10T16:46:14Z")

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Hi @budp  
Thanks for reaching out to us.  
Are your applications published in the Zoom App Marketplace?  
I am happy to take a closer look at this issue.

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**Author:** ![budp](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/budp/32/55328_2.png) [@budp](https://devforum.zoom.us/u/budp)\
**Post date:** [July 10, 2024, 9:56pm UTC](https://devforum.zoom.us/t/problem-with-wehook-validation/113330/3 "2024-07-10T21:56:43Z")

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**We took a different approach.**

**Thanks for your attention.**

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 11, 2024, 1:42pm UTC](https://devforum.zoom.us/t/problem-with-wehook-validation/113330/4 "2024-07-11T13:42:59Z")

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@budp Thanks for getting back to me!  
Cheers!  
Elisa

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 12, 2024, 1:43pm UTC](https://devforum.zoom.us/t/problem-with-wehook-validation/113330/5 "2024-07-12T13:43:54Z")

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