# Problem with Zoom meeting URL **URL:** \ **Category:** API and Webhooks\ **Created:** [July 21, 2020, 8:35am UTC](https://devforum.zoom.us/t/problem-with-zoom-meeting-url/24714 "2020-07-21T08:35:58Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![dasatmadeep](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dasatmadeep/32/12213_2.png) [@dasatmadeep](https://devforum.zoom.us/u/dasatmadeep)\ **Post date:** [July 21, 2020, 8:35am UTC](https://devforum.zoom.us/t/problem-with-zoom-meeting-url/24714/1 "2020-07-21T08:35:59Z")
Hello, I have a meeting url like this - [https://zoom.us/j/meetingID?pwd=passcode](https://zoom.us/j/meetingID?pwd=passcode) and my participants are not able to join the call, but when I created a new account I got the meeting link like this - [https://us04web.zoom.us/j/meetingID?pwd=passcode](https://us04web.zoom.us/j/meetingID?pwd=passcode) and people were able to join the call. So what I can see that there are 2 different link one with the main domain and one with the subdomain. So how can I solve this error? ---
**Author:** ![cronav](https://avatars.discourse-cdn.com/v4/letter/c/8c91f0/32.png) [@cronav](https://devforum.zoom.us/u/cronav)\ **Post date:** [July 21, 2020, 10:51am UTC](https://devforum.zoom.us/t/problem-with-zoom-meeting-url/24714/3 "2020-07-21T10:51:35Z")
Hi, You can add the extension “us04web” in the link above and it would work as great[.](https://onlinequrbani.pk/) This problem was also identified in this question: > [@What is difference between us04web.zoom.us and zoom.us](https://devforum.zoom.us/t/what-is-difference-between-us04web-zoom-us-and-zoom-us/11338): > > In my start url, [us04web.zoom.us](http://us04web.zoom.us) appending. Why is it happening Do check it out 🙂 ---
**Author:** ![dasatmadeep](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dasatmadeep/32/12213_2.png) [@dasatmadeep](https://devforum.zoom.us/u/dasatmadeep)\ **Post date:** [July 21, 2020, 11:27am UTC](https://devforum.zoom.us/t/problem-with-zoom-meeting-url/24714/4 "2020-07-21T11:27:05Z")
Hello, Even with the “us04web” people are not able to join the call. The original link is - And I have tried to add “us04web” to the original link and make it And with this also, people couldn’t join the call. Here is a error message that the participants were getting. ![WhatsApp Image 2020-07-21 at 1.18.01 PM.jpeg](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/c/ccddf463df7c2a2af6254eacb5383ac93d53ed42.jpeg) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 23, 2020, 9:06pm UTC](https://devforum.zoom.us/t/problem-with-zoom-meeting-url/24714/5 "2020-07-23T21:06:09Z")
Hey @dasatmadeep, It looks like you are using either the [Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web) or [Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client)? Can you let me know so I can help debug the issue? Thanks, Tommy ---
**Author:** ![dasatmadeep](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dasatmadeep/32/12213_2.png) [@dasatmadeep](https://devforum.zoom.us/u/dasatmadeep)\ **Post date:** [July 24, 2020, 7:46pm UTC](https://devforum.zoom.us/t/problem-with-zoom-meeting-url/24714/6 "2020-07-24T19:46:41Z")
I’m using the Zoom application on my MacBook. I see that this link only appears with my specific account, if I use another account on my same device, I get another link and everyone can join the meeting. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 28, 2020, 10:13pm UTC](https://devforum.zoom.us/t/problem-with-zoom-meeting-url/24714/7 "2020-07-28T22:13:38Z")
Hey @dasatmadeep, Please share exact steps to reproduce the issue including screenshots and device type and versions. Thanks, Tommy