# Problems with API and users **URL:** \ **Category:** Users and Groups\ **Created:** [June 20, 2023, 4:59pm UTC](https://devforum.zoom.us/t/problems-with-api-and-users/90522 "2023-06-20T16:59:52Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ernesto.luquero](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ernesto.luquero/32/49571_2.png) [@ernesto.luquero](https://devforum.zoom.us/u/ernesto.luquero)\ **Post date:** [June 20, 2023, 4:59pm UTC](https://devforum.zoom.us/t/problems-with-api-and-users/90522/1 "2023-06-20T16:59:53Z")
When we make the call to the api, to this particular endpoint ‘[https://api.zoom.us/v2/users?page\_size=200](https://api.zoom.us/v2/users?page_size=200)’, we don’t receive an object for the user with this email ‘pau.siquier@mirai.com’. The user exists in our organization, we see it in the zoom listing, but we don’t get it in the call. We have 208 users in zoom and with the call to the api we receive 205 users, the other 3 do not arrive and we do not know why. Thanks Best regards ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [June 22, 2023, 5:51pm UTC](https://devforum.zoom.us/t/problems-with-api-and-users/90522/2 "2023-06-22T17:51:26Z")
Hi @ernesto.luquero Thanks for reaching out to us and welcome to our community, I am happy to help here! Could you make a request with a page\_size value of 300 and see if you get all the users in that reponse? ---
**Author:** ![ernesto.luquero](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ernesto.luquero/32/49571_2.png) [@ernesto.luquero](https://devforum.zoom.us/u/ernesto.luquero)\ **Post date:** [June 27, 2023, 9:20am UTC](https://devforum.zoom.us/t/problems-with-api-and-users/90522/3 "2023-06-27T09:20:27Z")
Thank you very much. We have already solved it. Best regards