# Q&A Report API - empty result issue **URL:** \ **Category:** API and Webhooks\ **Created:** [February 25, 2021, 10:00am UTC](https://devforum.zoom.us/t/q-a-report-api-empty-result-issue/44252 "2021-02-25T10:00:35Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![sven](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@sven](https://devforum.zoom.us/u/sven)\ **Post date:** [February 25, 2021, 10:00am UTC](https://devforum.zoom.us/t/q-a-report-api-empty-result-issue/44252/1 "2021-02-25T10:00:35Z")
**Description** I reported a issue in Oct 2020: [Q&A Report API - empty questions issue](https://devforum.zoom.us/t/q-a-report-api-empty-questions-issue/31856) It resulted in an bug ticket: ZOOM-203275 It seemed to be solved, but now something similar happens again at Zoom Webinar ID: 96210850597 When running a GET Request on the Report Q&A API, I sometimes get an empty result on the question details, while the CSV Export file on the GUI shows the questions. We have many Webinars where it works fine (CSV & API have the same result), but also some where it have a different result. **Error** There is no error message - Return HTTP 200 OK. But the data array “question" is empty - but the CSV File Export shows data. { “id”: 96210850597, “uuid”: “TLNe+YkiRwm4uwsIsUq+wQ==”, “start\_time”: “2021-02-24T09:15:49Z”, “questions”: } **Which App Type (OAuth / Chatbot / JWT / Webhook)?** Knowing the endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with. **Which Endpoint/s?** v2/report/webinars/:webinarId/qa **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. GET [https://api.zoom.us/v2/report/webinars/99412543851/qa](https://api.zoom.us/v2/report/webinars/99412543851/qa) webinarId: e.g. 96210850597 2. See error **Screenshots (If applicable)** ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/a/aa91fd44327bff5e05c3df366239d13dda5af903.png) **Additional context** Add any other context about the problem here. ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [February 25, 2021, 9:18pm UTC](https://devforum.zoom.us/t/q-a-report-api-empty-result-issue/44252/2 "2021-02-25T21:18:29Z")
Hey @sven, Thanks for reaching back out about this, and apologies this issue has cropped up again. I believe this is a bug, and we’re looking into this once more (ZOOM-203275). Thank you, Will ---
**Author:** ![sven](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@sven](https://devforum.zoom.us/u/sven)\ **Post date:** [March 3, 2021, 8:18am UTC](https://devforum.zoom.us/t/q-a-report-api-empty-result-issue/44252/3 "2021-03-03T08:18:07Z")
We have identified more Webinars with this issue in the last days: Webinar Id: 96381760957, 96933422826 This Webinar form 26 Jan 2021 works fine: 92518870851 Maybe this info does help to identify the issue 🙂 ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 3, 2021, 4:31pm UTC](https://devforum.zoom.us/t/q-a-report-api-empty-result-issue/44252/4 "2021-03-03T16:31:59Z")
Hi @sven, Thanks for sharing these additional examples. Our team has identified the bug causing this issue, and we are working on addressing this in our next release. (ZOOM-203275). Thanks, Will ---
**Author:** ![v.hristov](https://avatars.discourse-cdn.com/v4/letter/v/96bed5/32.png) [@v.hristov](https://devforum.zoom.us/u/v.hristov)\ **Post date:** [March 5, 2021, 10:01am UTC](https://devforum.zoom.us/t/q-a-report-api-empty-result-issue/44252/5 "2021-03-05T10:01:34Z")
Hi, Just to confirm that we are also experiencing the same issue. Looking forward to having it fixed soon. ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 5, 2021, 5:10pm UTC](https://devforum.zoom.us/t/q-a-report-api-empty-result-issue/44252/6 "2021-03-05T17:10:32Z")
Hi @v.hristov, This will be addressed in an upcoming release and is on our radar. Thanks for letting us know. Best, Will ---
**Author:** ![v.hristov](https://avatars.discourse-cdn.com/v4/letter/v/96bed5/32.png) [@v.hristov](https://devforum.zoom.us/u/v.hristov)\ **Post date:** [March 22, 2021, 11:04am UTC](https://devforum.zoom.us/t/q-a-report-api-empty-result-issue/44252/7 "2021-03-22T11:04:34Z")
Hi @will.zoom, Any updates on this bug (ZOOM-203275)? Essentially, at the moment the Zoom API in its part for reporting on the webinar Q&A is completely broken for almost a month now. I think this should have been treated as an urgent issue, rather than taking this amount of time to bring a broken service up… ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 22, 2021, 9:11pm UTC](https://devforum.zoom.us/t/q-a-report-api-empty-result-issue/44252/8 "2021-03-22T21:11:35Z")
Hi @v.hristov, Thanks for following up on this. Our team has been working on a solution, and this issue should be addressed in our next release. This will likely be in a matter of weeks. Thanks, Will ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [April 22, 2021, 7:12am UTC](https://devforum.zoom.us/t/q-a-report-api-empty-result-issue/44252/9 "2021-04-22T07:12:02Z")
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