# QA endpoint returns empty array

**URL:** <https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432>\
**Category:** API and Webhooks\
**Created:** [February 3, 2021, 12:02pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432 "2021-02-03T12:02:04Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![ionutandrei1997](https://avatars.discourse-cdn.com/v4/letter/i/c67d28/32.png) [@ionutandrei1997](https://devforum.zoom.us/u/ionutandrei1997)\
**Post date:** [February 3, 2021, 12:02pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/1 "2021-02-03T12:02:05Z")

</div>

**Description**  
I am using QA Endpoint to take QA from a webinar, but something is not ok. The endpoint returns an empty array even though I had a lot of questions in my webinar instance. Perhaps something was not saved after the webinar ended.

**Error**  
{  
“id”: 83397299547,  
“questions”: ,  
“start\_time”: “2021-02-03T10:47:25Z”,  
“uuid”: “Djz1YhtTTuOtrlHBU+eKfA==”  
}

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**Which Endpoint/s?**

> **[List Q&A of Past Webinar - Webinars - Zoom API - API Reference](https://marketplace.zoom.us/docs/api-reference/zoom-api/webinars/listpastwebinarqa)**
>
> The Question & Answer (Q&A) feature for Webinars allows attendees to ask questions during the Webinar and for the panelists, co-hosts and host to answer...

Best Regards,  
Ionut Paduraru

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<div class="post-metadata">

**Author:** ![alexmayo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alexmayo/32/27289_2.png) [@alexmayo](https://devforum.zoom.us/u/alexmayo)\
**Post date:** [February 3, 2021, 12:53pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/2 "2021-02-03T12:53:03Z")

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Hi,

- Has the webinar ended? This endpoint only works if the webinar is in the past.
- Are you able to see the questions in a report that you download from [https://us02web.zoom.us/account/report/webinar](https://us02web.zoom.us/account/report/webinar)
- Did you delete the questions in the webinar, or did you just move them to the ‘Answered’ or ‘Dismissed’ column?

Thanks,  
Alex

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<div class="post-metadata">

**Author:** ![ionutandrei1997](https://avatars.discourse-cdn.com/v4/letter/i/c67d28/32.png) [@ionutandrei1997](https://devforum.zoom.us/u/ionutandrei1997)\
**Post date:** [February 3, 2021, 1:03pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/3 "2021-02-03T13:03:28Z")

</div>

Hi @alexmayo,

The questions were in the Answered section.  
I am able to see the questions in the generated csv report.

Best Regards,  
Ionut Paduraru

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [February 3, 2021, 10:20pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/4 "2021-02-03T22:20:14Z")

</div>

Hi @ionutandrei1997,

Thanks for reaching out about this. This appears to be a bug, and we are looking into it. (ZOOM-203275)

Best,  
Will

P.S. Good questions and thanks for jumping in, @alexmayo!

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<div class="post-metadata">

**Author:** ![ionutandrei1997](https://avatars.discourse-cdn.com/v4/letter/i/c67d28/32.png) [@ionutandrei1997](https://devforum.zoom.us/u/ionutandrei1997)\
**Post date:** [February 4, 2021, 6:59am UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/5 "2021-02-04T06:59:19Z")

</div>

Is there any chance to fix this by Monday? I need this endpoint…

Best Regards,  
Ionut Paduraru

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<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [February 4, 2021, 7:59pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/6 "2021-02-04T19:59:30Z")

</div>

Hey @ionutandrei1997,

Thank you for the update. Unfortunately, we are unable to expedite the resolution of this bug. Currently, our engineering team plans to release the fix as part of our February update.

Thanks,  
Max

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<div class="post-metadata">

**Author:** ![lydtcevk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lydtcevk/32/1428_2.png) [@lydtcevk](https://devforum.zoom.us/u/lydtcevk)\
**Post date:** [February 24, 2021, 9:47am UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/7 "2021-02-24T09:47:27Z")

</div>

Any updates on this?

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<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [February 25, 2021, 1:01am UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/8 "2021-02-25T01:01:36Z")

</div>

Hey @lydtcevk,

I don’t have any new information for you on this just yet but we plan to release an update to the API at the end of the month. Please subscribe to updates on our [changelog](https://marketplace.zoom.us/docs/changelog) to stay up-to-date on new releases.

Thanks,  
Max

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<div class="post-metadata">

**Author:** ![srikanth.rajshekar](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@srikanth.rajshekar](https://devforum.zoom.us/u/srikanth.rajshekar)\
**Post date:** [March 10, 2021, 4:25pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/9 "2021-03-10T16:25:03Z")

</div>

Hi,  
Is this bug fixed. If not any timeline.  
Regards,  
Srikanth

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 11, 2021, 3:53pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/10 "2021-03-11T15:53:48Z")

</div>

Hey @srikanth.rajshekar,

Thanks for following up on this. Our team is targeting one of our next releases—likely within the next month or so—for this fix. (ZOOM-203275)

Thanks,  
Will

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<div class="post-metadata">

**Author:** ![giancarlo1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/giancarlo1/32/25030_2.png) [@giancarlo1](https://devforum.zoom.us/u/giancarlo1)\
**Post date:** [March 24, 2021, 4:32pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/11 "2021-03-24T16:32:46Z")

</div>

@will.zoom We are having the exact same issue. Are there any updates on this?

Thanks

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 24, 2021, 9:43pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/12 "2021-03-24T21:43:46Z")

</div>

Hi @giancarlo1,

Thanks for following up on this—a fix for this has been tentatively slated for our next release. 🙂

Best,  
Will

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<div class="post-metadata">

**Author:** ![sander](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sander/32/25041_2.png) [@sander](https://devforum.zoom.us/u/sander)\
**Post date:** [March 24, 2021, 9:52pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/13 "2021-03-24T21:52:04Z")

</div>

Amazing. We’ve also been having issues with this.

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 25, 2021, 3:16pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/14 "2021-03-25T15:16:08Z")

</div>

Help is on the way 🙂

Stay tuned to our [Changelog](https://marketplace.zoom.us/docs/changelog) for this release.

Thanks,  
Will

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<div class="post-metadata">

**Author:** ![srikanth.rajshekar](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@srikanth.rajshekar](https://devforum.zoom.us/u/srikanth.rajshekar)\
**Post date:** [March 31, 2021, 9:09am UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/15 "2021-03-31T09:09:02Z")

</div>

Hi,  
Any exact date for this change.  
Regards,  
Srikanth

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 31, 2021, 5:35pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/16 "2021-03-31T17:35:35Z")

</div>

Hi @srikanth.rajshekar,

No exact date—please stay tuned to our Changelog in the month of April.

Thanks,  
Will

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<div class="post-metadata">

**Author:** ![sander](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sander/32/25041_2.png) [@sander](https://devforum.zoom.us/u/sander)\
**Post date:** [April 19, 2021, 3:29pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/17 "2021-04-19T15:29:19Z")

</div>

Still waiting for this 🙃 Any update?

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [April 20, 2021, 4:37pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/18 "2021-04-20T16:37:46Z")

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Hi @sander,

I believe this should’ve been addressed by our [release on April 18th](https://devsupport.zoom.us/hc/en-us/sections/9481833134477). Can you confirm if you’re still seeing an issue?

Thanks,  
Will

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<div class="post-metadata">

**Author:** ![giancarlo1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/giancarlo1/32/25030_2.png) [@giancarlo1](https://devforum.zoom.us/u/giancarlo1)\
**Post date:** [April 20, 2021, 8:16pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/19 "2021-04-20T20:16:57Z")

</div>

Seems to be fixed on our end. Thank you!

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [April 21, 2021, 4:49pm UTC](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432/20 "2021-04-21T16:49:43Z")

</div>

Glad to hear it, @giancarlo1! 🙂

[Next page](https://devforum.zoom.us/t/qa-endpoint-returns-empty-array/42432.md?page=2)
