# Question about activating RTMS for a App **URL:** \ **Category:** Realtime Media Streams\ **Created:** [July 23, 2026, 4:32am UTC](https://devforum.zoom.us/t/question-about-activating-rtms-for-a-app/144973 "2026-07-23T04:32:53Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Ruyi](https://avatars.discourse-cdn.com/v4/letter/r/bcef8e/32.png) [@Ruyi](https://devforum.zoom.us/u/Ruyi)\ **Post date:** [July 23, 2026, 4:32am UTC](https://devforum.zoom.us/t/question-about-activating-rtms-for-a-app/144973/1 "2026-07-23T04:32:53Z")
Hi team, I am developing an prototype using Zoom RTMS. I have created a General App, added RTMS-related scopes, configured the webhook endpoint, completed Local Test authorization, and had the Zoom Developer Pack credits. However, when I try to start RTMS via the API, I receive this error: `code 13262: The app is not authorized to access meeting content. Please add it in the Allow apps to access meeting content setting in the Zoom web portal.` In my Zoom web portal, “Allow apps to access meeting content” is enabled, but I cannot find my General App in the list of apps that can be selected for meeting content access or auto-start. Could you please advise how I can activate or approve this app for RTMS meeting content access during development? Thank you for your help ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [July 23, 2026, 5:45am UTC](https://devforum.zoom.us/t/question-about-activating-rtms-for-a-app/144973/2 "2026-07-23T05:45:16Z")
@Ruyi goto [zoom.us/account/settings](http://zoom.us/account/settings) and make sure that this specific setting is turned on ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/9/c9dfea496f72a528c9448b900d2b2edeab9391b9.png)