# Random Admin Logouts in Admin-Based Zoom Application

**URL:** <https://devforum.zoom.us/t/random-admin-logouts-in-admin-based-zoom-application/125085>\
**Category:** API and Webhooks\
**Tags:** api\
**Created:** [January 22, 2025, 2:57pm UTC](https://devforum.zoom.us/t/random-admin-logouts-in-admin-based-zoom-application/125085 "2025-01-22T14:57:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![anishdora1809](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/anishdora1809/32/51547_2.png) [@anishdora1809](https://devforum.zoom.us/u/anishdora1809)\
**Post date:** [January 22, 2025, 2:57pm UTC](https://devforum.zoom.us/t/random-admin-logouts-in-admin-based-zoom-application/125085/1 "2025-01-22T14:57:55Z")

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I am facing an issue with my admin-based application that integrates Zoom. The app allows an admin to log in and manage meetings for all users. For certain users, the application randomly logs out and prompts the admin to log in again, particularly when attempting to create or edit meetings.

Key details:

1. Zoom Integration: This issue is specific to our custom application that integrates Zoom, not the Zoom website or desktop app.
2. Admin-Based App: The app is designed for an admin to log in once and then the users can manage meetings.
3. Affected Users: Only a subset of users are experiencing this issue, while others remain unaffected.
4. Zoom Settings: All relevant settings, such as auto sign-out and login duration, have been reviewed and appear correctly configured.
5. Token Management: Access tokens are being refreshed, stored, and managed properly without any observable issues.
6. Unexpected Behavior: Logouts occur randomly with no identifiable pattern or specific triggers.

I am seeking guidance on what could be causing this issue. Are there specific configurations, token-handling requirements, or API-related nuances for Zoom integrations in admin-based applications that might lead to such behavior?

Any assistance or recommendations for debugging this issue would be greatly appreciated!

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [January 23, 2025, 11:48pm UTC](https://devforum.zoom.us/t/random-admin-logouts-in-admin-based-zoom-application/125085/2 "2025-01-23T23:48:49Z")

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Hi @anishdora1809  
Thanks for reaching out to us and welcome to our community!  
I have not seen this behavior before and it is odd that is only affecting a subset of users.

I will send you a DM so you can share more information about this and I will look into this issue.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 27, 2026, 3:24pm UTC](https://devforum.zoom.us/t/random-admin-logouts-in-admin-based-zoom-application/125085/3 "2026-01-27T15:24:58Z")

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Closed on January 27, 2026, 3:24pm UTC

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