Hi Zoom Engineers,
Some more examples, here I am showing a few screen shots.
First image, the host is streaming video content - Left screen using v 1.7.7 and right screen v 1.7.8
Second image, the host stops streaming video content - Left screen using v 1.7.7 and right screen v 1.7.8
I am seeing the exact same issue with 1.7.9 (as an aside please allow an option to disable captcha, users will already be authenticated).
When I inspect the the screen via Chrome’s Dev tools, I can see a difference in the Canvas with ID: sv-active-video
In v 1.7.7 - the width has been calculated.
in v 1.7.8 - the width has not been calculated.
For v 1.7.7 the video stream is very stable and always works.
For 1.7.8, very unstable, i.e. works 1 times out of 10.
Now, the time it works with 1.7.8, the width attribute for the Canvas ID sv-active-video is calculated. And, the cases where it is not working, this attribute is never calculated. Therefore, the method / approach to how this is calculated would be where I could review the code.
So, some suggestions:
- do a live troubleshoot session.
- send me the source code so I can debug and help better.
- review the code around calculating the width of this attribute, maybe its as simple as an ASYNC/ AWAIT issue.