# Random SDK crashes **URL:** \ **Category:** Windows\ **Created:** [January 28, 2020, 2:06pm UTC](https://devforum.zoom.us/t/random-sdk-crashes/7734 "2020-01-28T14:06:08Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Engineering](https://avatars.discourse-cdn.com/v4/letter/e/f19dbf/32.png) [@Engineering](https://devforum.zoom.us/u/Engineering)\ **Post date:** [January 28, 2020, 2:06pm UTC](https://devforum.zoom.us/t/random-sdk-crashes/7734/1 "2020-01-28T14:06:09Z")
Hi, We are experiencing random crashes with Zoom windows SDK. Our application is an WPF program running on Windows 10 x64 OS. We are implemented Zoom Windows SDK using Zoom C# wrapper. Zoom Windows SDK version ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/6ce8ff17c959d3ef6c682f362654ce533a0d5a89.png) Details and crash dump for crash instance are Meeting ID that crash happened #539152386 Please see below link to get crash dump file [https://drive.google.com/drive/folders/1Pm3PTYPgVVM\_pHBrmeca5fml8gh5KKqA?usp=sharing](https://drive.google.com/drive/folders/1Pm3PTYPgVVM_pHBrmeca5fml8gh5KKqA?usp=sharing) ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [January 28, 2020, 7:48pm UTC](https://devforum.zoom.us/t/random-sdk-crashes/7734/2 "2020-01-28T19:48:58Z")
Hi [Engineering](https://devforum.zoom.us/u/Engineering), Thanks for the post and the details. I will forward the info and the dump file to the engineering team and get back to you shortly. Thanks! ---
**Author:** ![Engineering](https://avatars.discourse-cdn.com/v4/letter/e/f19dbf/32.png) [@Engineering](https://devforum.zoom.us/u/Engineering)\ **Post date:** [January 28, 2020, 8:30pm UTC](https://devforum.zoom.us/t/random-sdk-crashes/7734/3 "2020-01-28T20:30:20Z")
Hi, Thank you for your response. I enabled the logging for below crashes to get more information. Hope, it helps. Crash #1 [https://drive.google.com/drive/folders/1IPWsmUkRuHNU6vnDrtySGPwItY-60OW7?usp=sharing](https://drive.google.com/drive/folders/1IPWsmUkRuHNU6vnDrtySGPwItY-60OW7?usp=sharing) Crash #2 [https://drive.google.com/drive/folders/18XrqzKILtX4Z7SiYW7-tbZ-Mz5kJyIbB?usp=sharing](https://drive.google.com/drive/folders/18XrqzKILtX4Z7SiYW7-tbZ-Mz5kJyIbB?usp=sharing) ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [January 29, 2020, 1:22am UTC](https://devforum.zoom.us/t/random-sdk-crashes/7734/4 "2020-01-29T01:22:22Z")
Hi, This is awesome! Thank you very much! I will let you know if I have any updates. Pardon the inconvenience caused by this issue. Thanks! ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [February 3, 2020, 6:38pm UTC](https://devforum.zoom.us/t/random-sdk-crashes/7734/5 "2020-02-03T18:38:42Z")
Hi [Engineering](https://devforum.zoom.us/u/Engineering), Thanks again for the logs. After analyzing the logs, it seems like the NullReferenceException is causing this issue and the crash happens in the following location: ![BACE8A69-E165-4E53-B4FC-BA219D39CBDA](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/b/becdb515b0a83f870083a1e39e903b3ffd25259f.png) The eNet.exe is not a part of our SDK. Hope this helps. Thanks! ---
**Author:** ![Engineering](https://avatars.discourse-cdn.com/v4/letter/e/f19dbf/32.png) [@Engineering](https://devforum.zoom.us/u/Engineering)\ **Post date:** [February 4, 2020, 12:21am UTC](https://devforum.zoom.us/t/random-sdk-crashes/7734/6 "2020-02-04T00:21:48Z")
Hi, Thank you for your reply. We are trying to implement CustomizedUIMgrWrap (C#) in our app. In order to investigate this issue. Is there any demo code that we can refer to? If you can supply us a sample project (C#) to show how we can properly use CreateVideoContainer, DestroyVideoContainer, CreateVideoElement i.e. that will be deeply appreciated. ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [February 7, 2020, 11:50pm UTC](https://devforum.zoom.us/t/random-sdk-crashes/7734/7 "2020-02-07T23:50:47Z")
Hi [Engineering](https://devforum.zoom.us/u/Engineering), Thanks for the reply. Currently we only have the demo app on the Github available: - [https://github.com/zoom/zoom-sdk-windows](https://github.com/zoom/zoom-sdk-windows) - [https://github.com/zoom/zoom-c-sharp-wrapper](https://github.com/zoom/zoom-c-sharp-wrapper) I am still working with the engineering team on the containers you have mentioned. Will get back to you shortly. Pardon the inconvenience caused by this. Thanks! ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 7:13pm UTC](https://devforum.zoom.us/t/random-sdk-crashes/7734/8 "2020-08-21T19:13:32Z")
Closed on August 21, 2020, 7:13pm UTC