# Rate Limit Issues

**URL:** <https://devforum.zoom.us/t/rate-limit-issues/9926>\
**Category:** API and Webhooks\
**Created:** [March 27, 2020, 10:51pm UTC](https://devforum.zoom.us/t/rate-limit-issues/9926 "2020-03-27T22:51:02Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![davidkingham](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/davidkingham/32/4169_2.png) [@davidkingham](https://devforum.zoom.us/u/davidkingham)\
**Post date:** [March 27, 2020, 10:51pm UTC](https://devforum.zoom.us/t/rate-limit-issues/9926/1 "2020-03-27T22:51:02Z")

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Continuing the discussion from here:

> [@Zoom API Rate Limits](https://devforum.zoom.us/t/zoom-api-rate-limits/7266/19):
>
> I’m getting the same error as well with a Discourse plugin that ties into Zoom, I’m not the developer just a user so forgive my ignorance. The developer says the plugin should only be making 2 api calls and should not be hitting the limit in any way. Here’s the discussion on Discourse: [https://meta.discourse.org/t/zoom-webinars-plugin/142711/5](https://meta.discourse.org/t/zoom-webinars-plugin/142711/5) Here is the call log: { endpoint: "https://api.zoom.us/v2/users/VI4TWwOvT-SKaycEEMws8w", response\_headers: [ "Set-Cookie: cred=73B256F7AFD1CC7FEA83613B…

As discussed I am hitting a rate limit on my account that the developer of the discourse plugin is not.

I am also getting the same error in Zapier:

```auto
[{"code":"429","message":"You have reached the maximum per-second rate limit for this API. Try again later.","description":"Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

```

So it is clearly something wrong with my account that is causing the errors. I’m not doing anything special with the discourse plugin or zapier that would cause multiple calls, so I’m not sure where to go from here.

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [March 27, 2020, 11:08pm UTC](https://devforum.zoom.us/t/rate-limit-issues/9926/2 "2020-03-27T23:08:51Z")

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Hi @davidkingham,

Just to clarify, are you using the API within Zoom or using it outside of Zoom as a plugin/Zap?If it’s the latter then which discourse plugin and Zapier Zap are you using?  
For the rate limit error that you see, this usually means that the account has reached 10 or more API request.

Thanks

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**Author:** ![davidkingham](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/davidkingham/32/4169_2.png) [@davidkingham](https://devforum.zoom.us/u/davidkingham)\
**Post date:** [March 27, 2020, 11:27pm UTC](https://devforum.zoom.us/t/rate-limit-issues/9926/3 "2020-03-27T23:27:49Z")

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For the Discourse plugin I created a JWT app to integrate with the plugin, which is working besides one step when I create the topic in Discourse I get the rate limit error.

In Zapier I connected to the Zoom api as described here [https://support.zoom.us/hc/en-us/articles/205260649-How-To-Use-Zapier](https://support.zoom.us/hc/en-us/articles/205260649-How-To-Use-Zapier) although the Zoom documentation looks a bit out of date since you do not have to enter the api keys anymore, you just sign in [https://zapier.com/apps/zoom/help](https://zapier.com/apps/zoom/help)

I am on a Pro level plan with Zoom.

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [March 27, 2020, 11:40pm UTC](https://devforum.zoom.us/t/rate-limit-issues/9926/4 "2020-03-27T23:40:48Z")

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@davidkingham Can you post the full request payload?

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**Author:** ![davidkingham](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/davidkingham/32/4169_2.png) [@davidkingham](https://devforum.zoom.us/u/davidkingham)\
**Post date:** [March 28, 2020, 12:09am UTC](https://devforum.zoom.us/t/rate-limit-issues/9926/5 "2020-03-28T00:09:10Z")

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As I said in the last thread, I’m not a developer so this is going to be a challenge. I really don’t think the issue lies in the plugin, but something on my account that is causing the error since it happens with the discourse plugin and zapier.

But, I believe this is the code in the plugin where the error is occurring, maybe @penar.musaraj would be willing to verify. I understand if you don’t want a part of this Penar since your plugin doesn’t seem to be the problem.

> <https://github.com/discourse/discourse-zoom/blob/fb11a7f44a1c68005716d58a807416d114a6da8e/lib/client.rb>

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 30, 2020, 6:32am UTC](https://devforum.zoom.us/t/rate-limit-issues/9926/6 "2020-03-30T06:32:08Z")

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Hey @davidkingham,

Can you share your Zoom email or account ID so I can check your rate limits?

Thanks,  
Tommy

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**Author:** ![davidkingham](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/davidkingham/32/4169_2.png) [@davidkingham](https://devforum.zoom.us/u/davidkingham)\
**Post date:** [March 30, 2020, 5:23pm UTC](https://devforum.zoom.us/t/rate-limit-issues/9926/7 "2020-03-30T17:23:35Z")

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My account id is 112772095, I tried both the plugin and zapier today and both are working as expected. So I don’t if something changed on the backend or if it was a temporary glitch…?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 31, 2020, 5:06am UTC](https://devforum.zoom.us/t/rate-limit-issues/9926/8 "2020-03-31T05:06:22Z")

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Hey @davidkingham,

May have been a glitch. Please let us know if you see this issue again.

Thanks,  
Tommy

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**Author:** ![gareth](https://avatars.discourse-cdn.com/v4/letter/g/ba8739/32.png) [@gareth](https://devforum.zoom.us/u/gareth)\
**Post date:** [April 3, 2020, 1:00am UTC](https://devforum.zoom.us/t/rate-limit-issues/9926/9 "2020-04-03T01:00:01Z")

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Hi there,  
I am getting the same error message on a zap between Agile CRM and Zoom. I have a free account and when I play the zap again manually it goes through fine. At this point I have no idea where to look to remedy the original error.  
Any help would be appreciated.  
Thanks

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 3, 2020, 6:00am UTC](https://devforum.zoom.us/t/rate-limit-issues/9926/10 "2020-04-03T06:00:21Z")

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Hey @gareth,

How are you connecting to the Zap? Via the [Zoom Zap App](https://marketplace.zoom.us/apps/Reljv66AS92-32P2hdEdng)?

Thanks,  
Tommy

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**Author:** ![gareth](https://avatars.discourse-cdn.com/v4/letter/g/ba8739/32.png) [@gareth](https://devforum.zoom.us/u/gareth)\
**Post date:** [April 3, 2020, 6:58pm UTC](https://devforum.zoom.us/t/rate-limit-issues/9926/11 "2020-04-03T18:58:07Z")

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Hi Tommy,  
Yes it was using the Zoom Zap app. I have attached a screen shot.

 ![Screen Shot 2020-04-03 at 11.52.14 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/6c4cde5e071d6567865a58915db18e331e8dc567.png)  
That said, I have gone with another scheduling app that connects more seamlessly with Zoom.  
Thanks for your time.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 3, 2020, 9:46pm UTC](https://devforum.zoom.us/t/rate-limit-issues/9926/12 "2020-04-03T21:46:58Z")

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You are welcome! 🙂

-Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 8:16pm UTC](https://devforum.zoom.us/t/rate-limit-issues/9926/13 "2020-08-21T20:16:27Z")

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