# Real-time data for custom App **URL:** \ **Category:** API and Webhooks\ **Created:** [March 1, 2023, 4:09pm UTC](https://devforum.zoom.us/t/real-time-data-for-custom-app/83971 "2023-03-01T16:09:20Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![omari.isaac](https://avatars.discourse-cdn.com/v4/letter/o/6bbea6/32.png) [@omari.isaac](https://devforum.zoom.us/u/omari.isaac)\ **Post date:** [March 1, 2023, 4:09pm UTC](https://devforum.zoom.us/t/real-time-data-for-custom-app/83971/1 "2023-03-01T16:09:20Z")
Is there a way to get real-time data similar to how it is done in the Zoom App’s Contact Center? We want to create a custom solution to show metrics in a customized way. The contact center API endpoints return data that tends to be a several minutes old. Is this possible? ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [March 1, 2023, 9:40pm UTC](https://devforum.zoom.us/t/real-time-data-for-custom-app/83971/2 "2023-03-01T21:40:24Z")
Hi @omari.isaac we provide real time meetings data with our [Quality of Service Subscription](https://explore.zoom.us/en/qss/) app and Dashboard API endpoints for [Meeting](https://marketplace.zoom.us/docs/api-reference/zoom-api/methods/#tag/Dashboards) and [Phone](https://marketplace.zoom.us/docs/api-reference/phone/methods/#tag/Dashboard). Is this the sort of real time data you’re looking for? ---
**Author:** ![omari.isaac](https://avatars.discourse-cdn.com/v4/letter/o/6bbea6/32.png) [@omari.isaac](https://devforum.zoom.us/u/omari.isaac)\ **Post date:** [March 1, 2023, 9:45pm UTC](https://devforum.zoom.us/t/real-time-data-for-custom-app/83971/4 "2023-03-01T21:45:07Z")
Hi @gianni.zoom. We are needing to get real-time data to use for a customized UI experience at a call center so we can see statistics for users in each queue. Similar to the Zoom App’s Contact Center, but with our own look and feel. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [March 21, 2023, 6:18am UTC](https://devforum.zoom.us/t/real-time-data-for-custom-app/83971/5 "2023-03-21T06:18:11Z")
Hi @omari.isaac , did you get a chance to check the resources linked to confirm if the data returned is what you’d want to receive? Or you specifically want the [contact center analytics](https://support.zoom.us/hc/en-us/sections/4424223322637-Contact-Center-Analytics)? That data is not provided for access via API so the items linked are the best options for real time data at the moment. I can check if the contact center analytics will be accessible via API some time down the line. ---
**Author:** ![omari.isaac](https://avatars.discourse-cdn.com/v4/letter/o/6bbea6/32.png) [@omari.isaac](https://devforum.zoom.us/u/omari.isaac)\ **Post date:** [March 22, 2023, 9:31pm UTC](https://devforum.zoom.us/t/real-time-data-for-custom-app/83971/6 "2023-03-22T21:31:33Z")
I ended up using Webhooks to get the real-time data ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [March 22, 2023, 11:07pm UTC](https://devforum.zoom.us/t/real-time-data-for-custom-app/83971/7 "2023-03-22T23:07:59Z")
Okay sounds good @omari.isaac – which ones? ---
**Author:** ![omari.isaac](https://avatars.discourse-cdn.com/v4/letter/o/6bbea6/32.png) [@omari.isaac](https://devforum.zoom.us/u/omari.isaac)\ **Post date:** [March 23, 2023, 1:03pm UTC](https://devforum.zoom.us/t/real-time-data-for-custom-app/83971/8 "2023-03-23T13:03:45Z")
> [@omari.isaac](#): > > I ended up using Webhooks to get the real-time data The Contact Center API Events ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [March 23, 2023, 4:13pm UTC](https://devforum.zoom.us/t/real-time-data-for-custom-app/83971/9 "2023-03-23T16:13:21Z")
Okay thanks for sharing! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [March 26, 2024, 7:49am UTC](https://devforum.zoom.us/t/real-time-data-for-custom-app/83971/10 "2024-03-26T07:49:44Z")
Closed on March 26, 2024, 7:49am UTC This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.