# Receiving empty meeting.sharing\_started event webhooks **URL:** \ **Category:** API and Webhooks\ **Created:** [January 24, 2020, 8:32pm UTC](https://devforum.zoom.us/t/receiving-empty-meeting-sharing-started-event-webhooks/7690 "2020-01-24T20:32:41Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![zoom-test](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/zoom-test/32/2531_2.png) [@zoom-test](https://devforum.zoom.us/u/zoom-test)\ **Post date:** [January 24, 2020, 8:32pm UTC](https://devforum.zoom.us/t/receiving-empty-meeting-sharing-started-event-webhooks/7690/1 "2020-01-24T20:32:41Z")
**Description** We have recently started receiving `meeting.sharing_started` event webhooks that are empty. This is their entire contents: ```auto { "event": "meeting.sharing_started", "payload": { "object": { "participant": { "sharing_details": {} } } } } ``` **Error** We’re receiving meeting.sharing\_started events with no data as shown above. Not all of them are empty. It has been a random smattering of them that come up empty without a meeting `uuid` to connect them too. I can provide timestamps and some header values if you need. In the last 12 hours we have had 11 of these come in. It is a very small percentage of the ones we receive but it would be good to fix since this could lead to missing some content. **Which App Type (OAuth / Chatbot / JWT / Webhook)?** OAuth **Which Endpoint/s?** [https://marketplace.zoom.us/docs/api-reference/webhook-reference/meeting-events/meeting-sharing-started](https://marketplace.zoom.us/docs/api-reference/webhook-reference/meeting-events/meeting-sharing-started) **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. Build an OAuth app 2. Enable meeting sharing started webhooks 3. Wait for webhooks 4. Some are empty ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 24, 2020, 8:38pm UTC](https://devforum.zoom.us/t/receiving-empty-meeting-sharing-started-event-webhooks/7690/2 "2020-01-24T20:38:48Z")
Hey @zoom-test, thanks for sharing this. Are the users who are sharing their screen logged into Zoom? What device / Meeting Client are they using? Thanks, Tommy ---
**Author:** ![zoom-test](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/zoom-test/32/2531_2.png) [@zoom-test](https://devforum.zoom.us/u/zoom-test)\ **Post date:** [January 24, 2020, 8:47pm UTC](https://devforum.zoom.us/t/receiving-empty-meeting-sharing-started-event-webhooks/7690/3 "2020-01-24T20:47:45Z")
Short answer, I don’t know. Of the \>1000 `meeting.sharing_started` events we have received today, only 11 had those empty values. I can send you the `x-zm-trackingid` for a few of them if it helps narrow it down but since there is no `uuid` or accountid data I don’t know how to track them down on my end. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 24, 2020, 9:20pm UTC](https://devforum.zoom.us/t/receiving-empty-meeting-sharing-started-event-webhooks/7690/4 "2020-01-24T21:20:42Z")
Hey @zoom-test, I wonder if they weren’t logged in to Zoom so there would be no participant data. Meeting ID’s would be great so I can look into the logs. Thanks, Tommy ---
**Author:** ![zoom-test](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/zoom-test/32/2531_2.png) [@zoom-test](https://devforum.zoom.us/u/zoom-test)\ **Post date:** [January 24, 2020, 10:22pm UTC](https://devforum.zoom.us/t/receiving-empty-meeting-sharing-started-event-webhooks/7690/5 "2020-01-24T22:22:21Z")
We don’t have any meeting ID’s to share as there is no information in the webhook except what I posted above. In our raw log format it is this: `"body": "{\"event\":\"meeting.sharing_started\",\"payload\":{\"object\":{\"participant\":{\"sharing_details\":{}}}}}"` So the best I can give you is the x-zm-trackingid: `"x-zm-trackingid": "Webhook_80b164e60ae84d238a8f44a6242da306"` That is your tracking id right? If there is something else you add to the request that would be helpful let me know. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 24, 2020, 11:11pm UTC](https://devforum.zoom.us/t/receiving-empty-meeting-sharing-started-event-webhooks/7690/6 "2020-01-24T23:11:50Z")
Hey @zoom-test, Thanks, we will see what we can find! -Tommy ---
**Author:** ![alayvakil](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alayvakil/32/2150_2.png) [@alayvakil](https://devforum.zoom.us/u/alayvakil)\ **Post date:** [May 14, 2020, 6:39pm UTC](https://devforum.zoom.us/t/receiving-empty-meeting-sharing-started-event-webhooks/7690/9 "2020-05-14T18:39:48Z")
This is happening frequently for me too. @tommy is there a way to fix this ? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [May 19, 2020, 6:12pm UTC](https://devforum.zoom.us/t/receiving-empty-meeting-sharing-started-event-webhooks/7690/10 "2020-05-19T18:12:47Z")
Hey @alayvakil, Can you please email [developersupport@zoom.us](mailto:developersupport@zoom.us) and share the JSON webhook you are getting along with the affected meeting ID? Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 9:25pm UTC](https://devforum.zoom.us/t/receiving-empty-meeting-sharing-started-event-webhooks/7690/11 "2020-08-21T21:25:04Z")
Closed on August 21, 2020, 9:25pm UTC