# Recording API Issue

**URL:** https://devforum.zoom.us/t/recording-api-issue/102992
**Category:** Meetings
**Created:** [February 1, 2024, 8:07am UTC](https://devforum.zoom.us/t/recording-api-issue/102992 "2024-02-01T08:07:25Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![codemanas17](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/codemanas17/32/7426_2.png) [@codemanas17](https://devforum.zoom.us/u/codemanas17)
#### Post date: [February 1, 2024, 8:07am UTC](https://devforum.zoom.us/t/recording-api-issue/102992/1 "2024-02-01T08:07:25Z")

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Issues with Recording API :  
[List Recording](https://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/recordingsList)  
vs  
[https://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/recordingGet](https://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/recordingGet)

**Description**  
We are having an issue / discrepancy when using the two APIs.  
When using recordingsList we get all the recording for a user.  
However when I try to get a recording via meeting UUID, some meetings return the recording whilst others do not.  
This does not happen when I use the recordingList only while using recordingGet  
I’ve verified that the meeting ID is correct and that the recordings do exist. And since i’m using the meeting UUID i am unsure why the recordings are not being returned

**Error?**  
I only get a recordings does not exist.

`{"code":3301,"message":"This recording does not exist."}`  
Note the recording does exist and is possible to retrieve via the recordingsList

Are there any conditions that prevent recordings from being returned ?  
If so why is it only being returned when using recordingList and not recordingGet

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### Author: ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)
#### Post date: [February 2, 2024, 6:33pm UTC](https://devforum.zoom.us/t/recording-api-issue/102992/2 "2024-02-02T18:33:04Z")

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Hi @codemanas17 ,

Please see the following suggestion:

> [@Issue with Retrieving Meeting Recordings via Zoom API - Error Code 3301](https://devforum.zoom.us/t/issue-with-retrieving-meeting-recordings-via-zoom-api-error-code-3301/102449/5):
>
> Hi @dshumate , Review the " Settings for sharing cloud recordings" section of that support article for full scope of details on configuring. You want to make sure that downloading for the recording is not disabled by the Admin for the person querying the recording via API. This was the case for another developer when we investigated further:

If the above is not an issue and if it’s a recurring meeting meeting at a set fixed time, are you passing the correct meeting uuid? Check this section of a blog post on this for help:

> **[Zoom Meeting API querying tips - Occurrences IDs and instances](https://developers.zoom.us/blog/meeting-api-querying-tips-part3/#but-what-is-an-instance-then)**
>
> Join Developer Advocate Elisa Levet in this blog post series as she takes a deep dive into the world of the Zoom REST API.

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### Author: ![codemanas17](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/codemanas17/32/7426_2.png) [@codemanas17](https://devforum.zoom.us/u/codemanas17)
#### Post date: [February 6, 2024, 6:09am UTC](https://devforum.zoom.us/t/recording-api-issue/102992/4 "2024-02-06T06:09:55Z")

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Hi @gianni.zoom

This is not quite the same case for me.  
What’s happening for me is - when i have to retrieve recording via meeting id, i first get the [past instances](https://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/pastMeetings) then via the meeting UUID get the recordings for the meeting.

However what i’m finding is that when I do a List Recording option all recordings are shown.

But when i get the past instances and try to retrieve the recordings. The recordings are retrieved for some meetings and not others.

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### Author: ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)
#### Post date: [February 6, 2024, 6:14pm UTC](https://devforum.zoom.us/t/recording-api-issue/102992/5 "2024-02-06T18:14:16Z")

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Hi @codemanas17 ,

It may be limited due to recording settings. Can you please click on the post I shared above and go through the settings for the recordings you are not seeing?

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### Author: ![codemanas17](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/codemanas17/32/7426_2.png) [@codemanas17](https://devforum.zoom.us/u/codemanas17)
#### Post date: [February 7, 2024, 5:01am UTC](https://devforum.zoom.us/t/recording-api-issue/102992/6 "2024-02-07T05:01:21Z")

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@gianni.zoom

I’ve already checked the settings, it’s not a recurring meeting or a set fixed time meeting.  
What’s happening is if i do recordlingList the recordings shows up.  
If I do a recordingGet via meeting id the recording is pulled.  
But - (and only for some meetings) if i use the meeting UUID the recordings aren’t available.

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### Author: ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)
#### Post date: [February 7, 2024, 10:02pm UTC](https://devforum.zoom.us/t/recording-api-issue/102992/7 "2024-02-07T22:02:01Z")

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Hi @codemanas17 ,

> [@codemanas17](#):
>
> I’ve already checked the settings, it’s not a recurring meeting or a set fixed time meeting.

If these are singularly occurring meetings, use meetingID as opposed to meeting uuid.

- [Zoom Meeting API querying tips - understanding meeting IDs and meeting UUIDs](https://developers.zoom.us/blog/meeting-api-querying-tips-part1/#querying-with-meeting-id-or-meeting-uuid)
- [https://www.youtube.com/watch?v=GDmh2MvsxZE](https://www.youtube.com/watch?v=GDmh2MvsxZE)
