# Recording cannot be found

**URL:** <https://devforum.zoom.us/t/recording-cannot-be-found/121422>\
**Category:** Cloud Recordings\
**Created:** [November 24, 2024, 1:56pm UTC](https://devforum.zoom.us/t/recording-cannot-be-found/121422 "2024-11-24T13:56:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![5h4ron.wong](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/5h4ron.wong/32/65187_2.png) [@5h4ron.wong](https://devforum.zoom.us/u/5h4ron.wong)\
**Post date:** [November 24, 2024, 1:56pm UTC](https://devforum.zoom.us/t/recording-cannot-be-found/121422/1 "2024-11-24T13:56:22Z")

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Hello everyone, 3 years ago, I made a recording of an important meeting on my macbook via the zoom desktop app. Just now, I wanted to look over it again but couldn’t convert the video. When I try to convert the recording inside of the zoom app I get an error that states: “The files to be converted cannot be found” and I cannot find the file in my computer local file.  
Is somebody able to help me or had similar problems (@elisa.zoom)?  
Would appreciate the help!  
Best regards.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [November 26, 2024, 7:23pm UTC](https://devforum.zoom.us/t/recording-cannot-be-found/121422/2 "2024-11-26T19:23:28Z")

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Hi @5h4ron.wong  
As this is not a developer-related issue, please head to our Zoom Community forum here:

> **[Zoom Community](https://community.zoom.com/)**
>
> The Zoom Community: A collaborative place for customers to find solutions, ask questions, and connect with peers.