# Recording\_completed does not bring play\_url

**URL:** <https://devforum.zoom.us/t/recording-completed-does-not-bring-play-url/117830>\
**Category:** Video SDK\
**Tags:** webhooks\
**Created:** [September 20, 2024, 5:47pm UTC](https://devforum.zoom.us/t/recording-completed-does-not-bring-play-url/117830 "2024-09-20T17:47:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![brandonhernandez\_10](https://avatars.discourse-cdn.com/v4/letter/b/c67d28/32.png) [@brandonhernandez\_10](https://devforum.zoom.us/u/brandonhernandez_10)\
**Post date:** [September 20, 2024, 5:47pm UTC](https://devforum.zoom.us/t/recording-completed-does-not-bring-play-url/117830/1 "2024-09-20T17:47:52Z")

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Hi, I’m using the Video SDK to record my meetings. After the meetings are recorded and processed, the `recording_completed` webhook is triggered, but it doesn’t include the `participant_video_files` array, which contains the `play_url` that I need. The webhook documentation doesn’t mention any additional configuration required to retrieve the `participant_video_files` array. Has anyone else encountered this issue?

Also, in the browser, in the **Recordings** tab, I can see the recordings, but the share button is missing. Could this be related to the issue mentioned above?

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**Author:** ![rehema.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rehema.zoom/32/40323_2.png) [@rehema.zoom](https://devforum.zoom.us/u/rehema.zoom)\
**Post date:** [September 24, 2024, 3:18pm UTC](https://devforum.zoom.us/t/recording-completed-does-not-bring-play-url/117830/3 "2024-09-24T15:18:32Z")

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Hi @brandonhernandez_10,

Thank you for this question! In our docs, the example schema does not show a `play-url`. You can, however, view recordings on your [Video SDK Account recording page](https://zoom.us/recording). Additionally, you can download and view the recording using the `download-url` returned in the schema.

I will speak to the team about updating our webhook documentation to accurately reflect the returned schema.

Thanks,  
Rehema

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**Author:** ![omar](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/omar/32/54117_2.png) [@omar](https://devforum.zoom.us/u/omar)\
**Post date:** [November 19, 2024, 11:20am UTC](https://devforum.zoom.us/t/recording-completed-does-not-bring-play-url/117830/4 "2024-11-19T11:20:32Z")

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Hi Rehema

I am facing the same issue, but I think the example schema does in fact include `play_url` .  
In [Zoom API Events - Video SDK - Zoom Developers](https://developers.zoom.us/docs/api/rest/reference/video-sdk/events/#operation/session.recording_completed), inside `payload` \> `object` \> `participant_video_files` \> there is a `play_url` after `download_url` . But I did not receive thew entire `participant_video_files` (including `play_url`) through the webhook. Could you please look into this? Thanks!