# Recording.completed payload with empty \`recording\_end\`

**URL:** <https://devforum.zoom.us/t/recording-completed-payload-with-empty-recording-end/16672>\
**Category:** API and Webhooks\
**Created:** [May 7, 2020, 11:05pm UTC](https://devforum.zoom.us/t/recording-completed-payload-with-empty-recording-end/16672 "2020-05-07T23:05:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ryan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan/32/37137_2.png) [@ryan](https://devforum.zoom.us/u/ryan)\
**Post date:** [May 7, 2020, 11:05pm UTC](https://devforum.zoom.us/t/recording-completed-payload-with-empty-recording-end/16672/1 "2020-05-07T23:05:36Z")

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**Description**  
We’ve begun receiving `recording.completed` webhook with an unexpected payload. The `recording_end` field is an empty string i.e. `""` as opposed to being a ISO8601 datetime string.

**Error**  
Empty `recording_end` in `recording.completed` webhook.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**How To Reproduce (If applicable)**  
Unknown

**Additional context**  
We received the first of these webhooks with an empty `recording_end` today (2020/05/07) at ~17:26:56 UTC.

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**Author:** ![smurray](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/smurray/32/19830_2.png) [@smurray](https://devforum.zoom.us/u/smurray)\
**Post date:** [May 11, 2020, 9:14pm UTC](https://devforum.zoom.us/t/recording-completed-payload-with-empty-recording-end/16672/2 "2020-05-11T21:14:32Z")

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We also have been experiencing this. Our response from Zoom was that it was related to the performance degradation on the Zoom Dashboard.

[https://status.zoom.us/](https://status.zoom.us/)

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 15, 2020, 8:43pm UTC](https://devforum.zoom.us/t/recording-completed-payload-with-empty-recording-end/16672/3 "2020-05-15T20:43:17Z")

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Hey @ryan, @smurray,

We are aware of this issue and working on a fix. (ZOOM-158988)

Thanks,  
Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:20pm UTC](https://devforum.zoom.us/t/recording-completed-payload-with-empty-recording-end/16672/4 "2020-08-21T21:20:44Z")

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Closed on August 21, 2020, 9:20pm UTC