# Recording ended webhook event \[dev\] not working

**URL:** <https://devforum.zoom.us/t/recording-ended-webhook-event-dev-not-working/87793>\
**Category:** API and Webhooks\
**Tags:** webhooks, recording\
**Created:** [May 3, 2023, 8:06pm UTC](https://devforum.zoom.us/t/recording-ended-webhook-event-dev-not-working/87793 "2023-05-03T20:06:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![alanj](https://avatars.discourse-cdn.com/v4/letter/a/97f17d/32.png) [@alanj](https://devforum.zoom.us/u/alanj)\
**Post date:** [May 3, 2023, 8:06pm UTC](https://devforum.zoom.us/t/recording-ended-webhook-event-dev-not-working/87793/1 "2023-05-03T20:06:52Z")

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This is an account level oauth app. The account is fully authenticated with our app.

**How To Reproduce**

1. Set up and validate URL webhook with `Recording Stopped` Event type. Validation challenge reaches server. Ensure Read and write for recordings scopes are enabled.
2. Authenticate app for zoom.
3. Start client from this account, start meeting, begin recording, stop recording, stop meeting.
4. Webhook is not delivered to server.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [May 3, 2023, 8:23pm UTC](https://devforum.zoom.us/t/recording-ended-webhook-event-dev-not-working/87793/2 "2023-05-03T20:23:31Z")

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Hi @alanj , please reference this guidance for webhook troubleshooting:

> [@Guide: "We Are Not Receiving Webhooks As Expected" -- Here's What to Do!](https://devforum.zoom.us/t/guide-we-are-not-receiving-webhooks-as-expected-heres-what-to-do/64846):
>
> Please reference this post first: [https://zoomdevelopersupport.zendesk.com/hc/en-us/articles/360054379371-Not-receiving-Webhooks](https://zoomdevelopersupport.zendesk.com/hc/en-us/articles/360054379371-Not-receiving-Webhooks) If this does not resolve the matter, open up a [support ticket](https://devsupport.zoom.us/hc/en-us) with the following: affected webhook types affected meeting and/or participant Id(s) account Id notification endpoint url(s) where webhooks are sent time frame of affected instances steps to reproduce screenshots of errors (if applicable) Thank you!

Thank you!

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**Author:** ![alanj](https://avatars.discourse-cdn.com/v4/letter/a/97f17d/32.png) [@alanj](https://devforum.zoom.us/u/alanj)\
**Post date:** [May 3, 2023, 8:26pm UTC](https://devforum.zoom.us/t/recording-ended-webhook-event-dev-not-working/87793/4 "2023-05-03T20:26:27Z")

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I have been through this post. I am not receiving any recording stopped events. The recording events do not require a subscription. The app is authenticated. Subscriptions are [obviously] enabled on the app level.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [May 3, 2023, 10:06pm UTC](https://devforum.zoom.us/t/recording-ended-webhook-event-dev-not-working/87793/5 "2023-05-03T22:06:16Z")

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Hi @alanj , if you’ve been through the post and troubleshooted accordingly, the last step mentioned is to submit a bug ticket. I have gone ahead and submitted one on your behalf. Please check your email for notifications about the ticket 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 6, 2024, 1:42pm UTC](https://devforum.zoom.us/t/recording-ended-webhook-event-dev-not-working/87793/6 "2024-05-06T13:42:43Z")

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