# \`recording.\*\` events not being sent **URL:** \ **Category:** API and Webhooks\ **Created:** [October 4, 2019, 9:08pm UTC](https://devforum.zoom.us/t/recording-events-not-being-sent/6156 "2019-10-04T21:08:07Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![matt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matt/32/802_2.png) [@matt](https://devforum.zoom.us/u/matt)\ **Post date:** [October 4, 2019, 9:08pm UTC](https://devforum.zoom.us/t/recording-events-not-being-sent/6156/1 "2019-10-04T21:08:07Z")
**Description/Error** It looks like for the passed hour we have not seen any events for any of `recording.started`, `recording.paused`, `recording.resumed`, `recording.stopped`, and `recording.complete` events. Not sure if this is localized to our app, but is definitely affecting us! **Which Endpoint/s?** Recording webhooks **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. Setup an oauth account, request necessary scopes, and enable webhooks. **Additional context** This is not the first time this has happened, is this a regression? ---
**Author:** ![matt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matt/32/802_2.png) [@matt](https://devforum.zoom.us/u/matt)\ **Post date:** [October 4, 2019, 9:18pm UTC](https://devforum.zoom.us/t/recording-events-not-being-sent/6156/2 "2019-10-04T21:18:52Z")
Here is the last time this occurred for reference [Webhook events stopped suddenly](https://devforum.zoom.us/t/webhook-events-stopped-suddenly/5354). ---
**Author:** ![edward](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/edward/32/1829_2.png) [@edward](https://devforum.zoom.us/u/edward)\ **Post date:** [October 4, 2019, 10:51pm UTC](https://devforum.zoom.us/t/recording-events-not-being-sent/6156/3 "2019-10-04T22:51:02Z")
Hi we are having this issue as well. Could we get an update? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [October 5, 2019, 12:22am UTC](https://devforum.zoom.us/t/recording-events-not-being-sent/6156/4 "2019-10-05T00:22:44Z")
Hey @edward and @matt, We are looking into this. Is the issue still happening? Thanks, Tommy ---
**Author:** ![matt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matt/32/802_2.png) [@matt](https://devforum.zoom.us/u/matt)\ **Post date:** [October 5, 2019, 5:02pm UTC](https://devforum.zoom.us/t/recording-events-not-being-sent/6156/6 "2019-10-05T17:02:34Z")
Looks like it resolved sometime this morning, can we get an explanation as to why this occurred and why this was not communicated. ---
**Author:** ![mike](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mike/32/1271_2.png) [@mike](https://devforum.zoom.us/u/mike)\ **Post date:** [October 6, 2019, 9:43pm UTC](https://devforum.zoom.us/t/recording-events-not-being-sent/6156/7 "2019-10-06T21:43:09Z")
Tommy, I’m seconding Matt’s request. There was not a proper post mortem the last time this happened ([link](https://devforum.zoom.us/t/webhook-events-stopped-suddenly/5354/15)) and now we’ve had a repeat at the same point of failure with still no more visibility into why this happened and what is being done to prevent future failures. Please advise. Thanks. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [October 7, 2019, 2:55pm UTC](https://devforum.zoom.us/t/recording-events-not-being-sent/6156/8 "2019-10-07T14:55:22Z")
Hey @matt, and @mike, We had a small outage on the Oct 4th that caused this. We are working on a more effective way to communicate outages to developers. [https://status.zoom.us/](https://status.zoom.us/) Apologies for the service disruption. Thanks, Tommy ---
**Author:** ![mike](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mike/32/1271_2.png) [@mike](https://devforum.zoom.us/u/mike)\ **Post date:** [October 7, 2019, 5:31pm UTC](https://devforum.zoom.us/t/recording-events-not-being-sent/6156/10 "2019-10-07T17:31:55Z")
Thanks @tommy . That status page is only as useful as its accuracy to the actual outages and neither of these incidences were reflected there. What’s your process for updating that page and can we expect this incident to be reflected in the log? The issue we run into is when there are issues that are not reflected in that page when we check it and then it requires a post here while we wait and manage expectations with our users. Appreciate you help, Mike ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [October 7, 2019, 10:10pm UTC](https://devforum.zoom.us/t/recording-events-not-being-sent/6156/11 "2019-10-07T22:10:45Z")
Hey @mike, We are working hard on developing a developer / API specific status page. We understand how important this is. Our goal is to have it completed by the end of next quarter (Q4). Thanks, Tommy ---
**Author:** ![mike](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mike/32/1271_2.png) [@mike](https://devforum.zoom.us/u/mike)\ **Post date:** [October 7, 2019, 11:40pm UTC](https://devforum.zoom.us/t/recording-events-not-being-sent/6156/12 "2019-10-07T23:40:09Z")
Great, thank you Tommy! ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [October 8, 2019, 4:02pm UTC](https://devforum.zoom.us/t/recording-events-not-being-sent/6156/13 "2019-10-08T16:02:30Z")
Thanks again for your feedback, we will post here when it is finished. -Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 6:44pm UTC](https://devforum.zoom.us/t/recording-events-not-being-sent/6156/14 "2020-08-21T18:44:21Z")
Closed on August 21, 2020, 6:44pm UTC