# ReferenceError: window is not defined

**URL:** https://devforum.zoom.us/t/referenceerror-window-is-not-defined/10604
**Category:** Web
**Created:** [April 2, 2020, 9:03am UTC](https://devforum.zoom.us/t/referenceerror-window-is-not-defined/10604 "2020-04-02T09:03:56Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)
#### Post date: [April 3, 2020, 8:09pm UTC](https://devforum.zoom.us/t/referenceerror-window-is-not-defined/10604/4 "2020-04-03T20:09:49Z")

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Hey @ahparikh, please see the status of the WebSDK:

We are working to get the [Zoom Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client) and [Zoom Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web) back online. Please keep up with our status page for detailed updates: [status.zoom.us](http://status.zoom.us/)

> [@Developer impacting changes during COVID-19](https://devforum.zoom.us/t/developer-impacting-changes-during-covid-19/8930):
>
> [Developer impacting changes during COVID-19](https://devforum.zoom.us/t/developer-impacting-changes-during-covid-19/8930)Zoom Developer Documentation Survey Please take a few minutes to fill out the [Zoom Developer Docs survey](https://forms.gle/mHCNSZuWfsNDcyMc8) and let us know how we can assist you better with our docs. Your input will be invaluable in improving our documentation. Delayed responses by Zoom staff on developer forum due to volume of posts. Expect a reply in 24 hours on weekdays. What does this mean? During these tough times, we are seeing a massive increase in demand for our services. To …

* * *

The best workaround is to use the Zoom Desktop / Mobile app.

Just include the Zoom meeting join url (`https://zoom.us/j/meetingID`) on your site rather than showing the websdk / iframe. Clicking on the join url will open the Zoom meeting in the Zoom app.

And the note from the Manager of Developer Relations at Zoom.

> [@\[Resolved with 1.7.4+\] Web SDK / Web Client from browser: 403 Forbidden](https://devforum.zoom.us/t/webinar-from-browser-403-forbidden/10782/58):
>
> Hello everyone, Let me be the first to say we understand what kind of stress this is adding to your lives. For that, we can only offer our apologies and assurances that we are hard at work bringing up these services. It is a top priority for us. As you can imagine, we don’t want to provide false hope, and at the moment, we just don’t have enough information to share an accurate timeline. Senior leadership and I are closely monitoring this and will update the status page as we know more. I ap…

Apologies for the inconvenience,  
Tommy

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