# Registrant confirmation email

**URL:** <https://devforum.zoom.us/t/registrant-confirmation-email/32415>\
**Category:** API and Webhooks\
**Created:** [October 7, 2020, 8:25am UTC](https://devforum.zoom.us/t/registrant-confirmation-email/32415 "2020-10-07T08:25:34Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![ofri](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ofri/32/16193_2.png) [@ofri](https://devforum.zoom.us/u/ofri)\
**Post date:** [October 7, 2020, 8:25am UTC](https://devforum.zoom.us/t/registrant-confirmation-email/32415/1 "2020-10-07T08:25:34Z")

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**Description**  
I want to set that field to false upon create meeting, but it always become true, regardless of settings. registrant\_confirmation\_email: false.  
We don’t want zoom will send emails to our customers concerning they were added to meeting.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
we use JWT

**Which Endpoint/s?**  
[POST] /users/{userId}/meetings

**How To Reproduce (If applicable)**  
reproduce every time.  
need to mention also that we set registrants\_email\_notification: false

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [October 7, 2020, 8:25am UTC](https://devforum.zoom.us/t/registrant-confirmation-email/32415/2 "2020-10-07T08:25:39Z")

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Hey @ofri

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout this related thread that may have the answer you are looking for:

> [@Zoom Webinar Email Settings - Registration Confirmation Email](https://devforum.zoom.us/t/-/7935):
>
> Description I am creating an email using the merge fields. [https://support.zoom.us/hc/en-us/articles/203686335-Webinar-Email-Settings](https://support.zoom.us/hc/en-us/articles/203686335-Webinar-Email-Settings) When i try to add the custom template it gives me this error Can not remove email variable: “${(customTextFooter!”")?html?replace("\n"," ")}". Even if I add the variable ${customTextHeader} it gives me the same error Please let us know if anything I am missing. Regards, Srikanth

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

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**Author:** ![alexmayo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alexmayo/32/27289_2.png) [@alexmayo](https://devforum.zoom.us/u/alexmayo)\
**Post date:** [October 7, 2020, 11:50am UTC](https://devforum.zoom.us/t/registrant-confirmation-email/32415/3 "2020-10-07T11:50:46Z")

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Hi,

This has been bought up before, and @tommy provided a working solution.

After creating the meeting, please try using the [update meeting endpoint](https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingupdate) and setting the `"registrants_confirmation_email"` to `false` .

Original post: [Registrants\_email\_notification seems to have no effect](https://devforum.zoom.us/t/registrants-email-notification-seems-to-have-no-effect/16821/5)

Although it’s not the best solution, it has worked for me. The create endpoint could do with fixing at some point @tommy, since this temporary fix adds an extra request to each operation.

Thanks,  
Alex

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 7, 2020, 8:22pm UTC](https://devforum.zoom.us/t/registrant-confirmation-email/32415/4 "2020-10-07T20:22:55Z")

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Thanks for pointing @ofri in the right direction, @alexmayo!

@ofri, let us know if you still have questions.

Best,  
Will

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**Author:** ![ofri](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ofri/32/16193_2.png) [@ofri](https://devforum.zoom.us/u/ofri)\
**Post date:** [October 8, 2020, 8:09am UTC](https://devforum.zoom.us/t/registrant-confirmation-email/32415/5 "2020-10-08T08:09:54Z")

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Thanks for helping me.

It will be great if you could notify me once you implement this fix, so we can stop doing double requests.

best, ofri

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 8, 2020, 8:00pm UTC](https://devforum.zoom.us/t/registrant-confirmation-email/32415/6 "2020-10-08T20:00:34Z")

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Hey @ofri,

We appreciate the feedback and will see what we can do to improve this experience. To stay up to date with our latest releases and enhancements, you can always check in on our [Changelog](https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog).

Best,  
Will

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**Author:** ![alexmayo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alexmayo/32/27289_2.png) [@alexmayo](https://devforum.zoom.us/u/alexmayo)\
**Post date:** [October 9, 2020, 10:12am UTC](https://devforum.zoom.us/t/registrant-confirmation-email/32415/7 "2020-10-09T10:12:53Z")

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Would it be an idea to implement a known bugs list on the roadmap, so that people can subscribe to them and get notified when they are fixed? That works well for new features currently 🙂

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 9, 2020, 7:09pm UTC](https://devforum.zoom.us/t/registrant-confirmation-email/32415/9 "2020-10-09T19:09:01Z")

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Hey @alexmayo,

This is a great suggestion, and can definitely appreciate how it would be helpful. I’ll raise this with my team. 🙂

Best,  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 9, 2020, 5:09am UTC](https://devforum.zoom.us/t/registrant-confirmation-email/32415/10 "2020-11-09T05:09:14Z")

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