# Registration meeting api not working as expected

**URL:** <https://devforum.zoom.us/t/registration-meeting-api-not-working-as-expected/92202>\
**Category:** API and Webhooks\
**Created:** [July 21, 2023, 4:41pm UTC](https://devforum.zoom.us/t/registration-meeting-api-not-working-as-expected/92202 "2023-07-21T16:41:25Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![neil.rastogi](https://avatars.discourse-cdn.com/v4/letter/n/e99b99/32.png) [@neil.rastogi](https://devforum.zoom.us/u/neil.rastogi)\
**Post date:** [July 21, 2023, 4:41pm UTC](https://devforum.zoom.us/t/registration-meeting-api-not-working-as-expected/92202/1 "2023-07-21T16:41:26Z")

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Continuing the discussion from [Registration has not been enabled for this meeting](https://devforum.zoom.us/t/registration-has-not-been-enabled-for-this-meeting/17226/38):

### Before Creating a New Topic:

_If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. Please also leverage the following support links:_

- Zoom Developer Changelog for Dev Product Changes: [https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/](https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/)
- General Troubleshooting: [Support](https://devsupport.zoom.us/hc/en-us)
- To Submit a Ticket for Unexpected API/Zoom API Events Behavior: [Official Zoom Support | Help Center](https://support.zoom.us/hc/en-us)
- For General & Integrations Related Guidance: [https://community.zoom.com/](https://community.zoom.com/)
- For Troubleshooting Webhooks: [Guide: "We Are Not Receiving Webhooks As Expected" -- Here's What to Do! - #2](https://devforum.zoom.us/t/we-are-not-receiving-webhooks-as-expected-heres-what-to-do/64846/2)

* * *

### Format Your New Topic as Follows:

**API Endpoint(s) and/or Zoom API Event(s)**  
_Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context._

**Description**  
_Details on your question, workflow or the problem you’re trying to solve._

**Error?**  
_The full error message or issue you are running into, where applicable._

**How To Reproduce**  
_Steps to reproduce the behavior:_  
_1. Request URL / Headers **(without credentials or sensitive info like emails, uuid, etc.)** / Body_  
_2. Authentication method or app type_  
_3. Any errors_

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [July 21, 2023, 6:01pm UTC](https://devforum.zoom.us/t/registration-meeting-api-not-working-as-expected/92202/2 "2023-07-21T18:01:35Z")

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What error are you getting? Can you make sure that:  
1] You have a paid plan  
2] registration is enabled for your meeting  
3] you are passing the payload to add the registrant correctly

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**Author:** ![neil.rastogi](https://avatars.discourse-cdn.com/v4/letter/n/e99b99/32.png) [@neil.rastogi](https://devforum.zoom.us/u/neil.rastogi)\
**Post date:** [July 24, 2023, 9:11am UTC](https://devforum.zoom.us/t/registration-meeting-api-not-working-as-expected/92202/3 "2023-07-24T09:11:34Z")

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Hi @ojus.zoom all the information is in the original post, it is paid licensed enterprise edition registration is enabled tried both ways,

 ![MicrosoftTeams-image (7)](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/b/ebb3554eab2ac0a8254496a1f97ad8e7704ec54d.png)

I have put all the information already on the oriignal thread which I added over there referencing @will in the thread not sure why you are not seeing that one @ojus.zoom ?

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**Author:** ![neil.rastogi](https://avatars.discourse-cdn.com/v4/letter/n/e99b99/32.png) [@neil.rastogi](https://devforum.zoom.us/u/neil.rastogi)\
**Post date:** [July 24, 2023, 9:12am UTC](https://devforum.zoom.us/t/registration-meeting-api-not-working-as-expected/92202/4 "2023-07-24T09:12:52Z")

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Here is the original thread @ojus.zoom [Registration has not been enabled for this meeting - #38 by neil.rastogi](https://devforum.zoom.us/t/registration-has-not-been-enabled-for-this-meeting/17226/38)

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**Author:** ![neil.rastogi](https://avatars.discourse-cdn.com/v4/letter/n/e99b99/32.png) [@neil.rastogi](https://devforum.zoom.us/u/neil.rastogi)\
**Post date:** [July 25, 2023, 10:49am UTC](https://devforum.zoom.us/t/registration-meeting-api-not-working-as-expected/92202/5 "2023-07-25T10:49:21Z")

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Hi @ojus.zoom

Can I have a response please, this is quite urgent for it to be resolved.

Cheers  
Neil

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [July 26, 2023, 9:16pm UTC](https://devforum.zoom.us/t/registration-meeting-api-not-working-as-expected/92202/6 "2023-07-26T21:16:19Z")

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@neil.rastogi sorry for the delay here.

The error suggests that the registration has not been enabled for this meeting. You can also add registrants if the meeting has registration enabled.

Registration feature is only available for paid accounts

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 29, 2024, 12:53pm UTC](https://devforum.zoom.us/t/registration-meeting-api-not-working-as-expected/92202/7 "2024-07-29T12:53:12Z")

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Closed on July 29, 2024, 12:53pm UTC

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