# Remove "Read AI" from account **URL:** \ **Category:** Zoom Apps\ **Created:** [February 10, 2025, 7:32am UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351 "2025-02-10T07:32:06Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Reut](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/reut/32/53122_2.png) [@Reut](https://devforum.zoom.us/u/Reut)\ **Post date:** [February 10, 2025, 7:32am UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/1 "2025-02-10T07:32:06Z")
Hi, I removed in the past the app “Read AI”, for some reason when opening zoom meetings the app still here and I receive a message that its working. How do I get rid of this app? 😬 Thanks! ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [February 11, 2025, 6:52pm UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/2 "2025-02-11T18:52:21Z")
Hey @Reut Thanks for reaching out to us! I created a support ticket on your behalf to remove Read AI from your account. You should be getting an email about this shortly ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [February 11, 2025, 6:52pm UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/3 "2025-02-11T18:52:58Z")
@Reut , 1. Go to the Zoom Marketplace. 2. Then, go the `Apps on Account` tab/page 3. Search for Read.ai, click it! 4. Then either disable or remove from your account or both: ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/8/289f72032f07f20d6aa111abb0b9c0ad2168a167.png) ---
**Author:** ![Valentina](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/valentina/32/67429_2.png) [@Valentina](https://devforum.zoom.us/u/Valentina)\ **Post date:** [February 22, 2025, 4:39am UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/4 "2025-02-22T04:39:33Z")
Hi, Please help me remove Read.ai from my account. I contacted Read.ai support team, and they refused to delete my account. They want me to log in, and I can’t, as their app is not even allowed by my admin. Read.ai joins private meetings that are not recorded due to security and privacy reasons. This app is a nightmare. Thank you, Val ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [March 5, 2025, 3:28pm UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/5 "2025-03-05T15:28:18Z")
Hey @Valentina are you still running into this issue? ---
**Author:** ![Malki](https://avatars.discourse-cdn.com/v4/letter/m/958977/32.png) [@Malki](https://devforum.zoom.us/u/Malki)\ **Post date:** [May 7, 2025, 4:26pm UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/6 "2025-05-07T16:26:32Z")
I am trying to remove this app from my Zoom account, but am struggling to find the “Apps on Account” tab/page. How would I navigate to it? It would be helpful to provide a url for it. ---
**Author:** ![Ricardo5](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ricardo5/32/72286_2.png) [@Ricardo5](https://devforum.zoom.us/u/Ricardo5)\ **Post date:** [November 14, 2025, 4:20pm UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/7 "2025-11-14T16:20:47Z")
I have Read AI removed from my Zoom account but it continues joining my meetings. ---
**Author:** ![Mariama](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mariama/32/72369_2.png) [@Mariama](https://devforum.zoom.us/u/Mariama)\ **Post date:** [November 20, 2025, 12:27am UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/8 "2025-11-20T00:27:46Z")
I am having the same issue for the exception it is not showing up in my apps ---
**Author:** ![Mujeres](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mujeres/32/72614_2.png) [@Mujeres](https://devforum.zoom.us/u/Mujeres)\ **Post date:** [December 2, 2025, 11:39pm UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/9 "2025-12-02T23:39:28Z")
Can’t remove this app is like a virus and you don’t know who listens your meetings ---
**Author:** ![TheRachel](https://avatars.discourse-cdn.com/v4/letter/t/7feea3/32.png) [@TheRachel](https://devforum.zoom.us/u/TheRachel)\ **Post date:** [December 3, 2025, 5:16pm UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/10 "2025-12-03T17:16:17Z")
I also have the same issue, not in apps and its still infiltrating all my zoom calls ---
**Author:** ![Doug4](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/doug4/32/73643_2.png) [@Doug4](https://devforum.zoom.us/u/Doug4)\ **Post date:** [February 18, 2026, 7:15pm UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/11 "2026-02-18T19:15:56Z")
I have the same issue! There’s no way to find the read. AI app, it keeps saying to add it when it’s already on every damn meeting, and it’s annoying as heck since you can’t find it anywhere on your dashboard. Why I stupidly signed up for this when you can’t get rid of it is ridiculous! ---
**Author:** ![cy4](https://avatars.discourse-cdn.com/v4/letter/c/0ea827/32.png) [@cy4](https://devforum.zoom.us/u/cy4)\ **Post date:** [March 4, 2026, 3:54pm UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/12 "2026-03-04T15:54:16Z")
Hey @elisa.zoom - I’m also running into issues with Read AI not being removed from my account. Can you please help remove? ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [March 5, 2026, 4:33pm UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/13 "2026-03-05T16:33:52Z")
Hi @cy4 @Doug4 Can you please reach out to our support team here: > **[Official Zoom Support | Help Center](https://support.zoom.com/hc)** > > Access a wealth of support resources for all things Zoom. Choose from articles, videos, search, chat, and phone support. Get answers to all your questions here! and ask them for help to remove the app from your account ---
**Author:** ![wxyz](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/wxyz/32/74043_2.png) [@wxyz](https://devforum.zoom.us/u/wxyz)\ **Post date:** [March 19, 2026, 11:48pm UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/14 "2026-03-19T23:48:33Z")
They skipped a step in the instructions. It’s Zoom App Marketplace \> MANAGE \> [Apps on account](https://marketplace.zoom.us/user/apps-dashboard) \> disable Readme.ai in 3 different spots here. Or this link to take you directly to Apps on account [App Marketplace](https://marketplace.zoom.us/user/apps-dashboard) ---
**Author:** ![Glesteree](https://avatars.discourse-cdn.com/v4/letter/g/bc79bd/32.png) [@Glesteree](https://devforum.zoom.us/u/Glesteree)\ **Post date:** [August 4, 2026, 9:16pm UTC](https://devforum.zoom.us/t/remove-read-ai-from-account/126351/15 "2026-08-04T21:16:29Z")
Hello! I am also running into the same issue where the App is not in my Marketplace \> My Library but whenever I join a meeting or start a zoom, the read.ai always joins. Do you know how I can go about removing this?