# Remove user from Phone System Management **URL:** \ **Category:** API and Webhooks\ **Created:** [October 12, 2022, 10:15am UTC](https://devforum.zoom.us/t/remove-user-from-phone-system-management/77304 "2022-10-12T10:15:01Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Ferg](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ferg/32/28363_2.png) [@Ferg](https://devforum.zoom.us/u/Ferg)\ **Post date:** [October 12, 2022, 10:15am UTC](https://devforum.zoom.us/t/remove-user-from-phone-system-management/77304/1 "2022-10-12T10:15:01Z")
Is it possible to completely remove a user from ‘Phone System Management’ using the API? I am able deactivate their account, remove their phone number and phone package but the extension still remains. If I delete the account using the web portal the extension is released How can I completely remove the user from the phone system using the API? ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [October 13, 2022, 2:06pm UTC](https://devforum.zoom.us/t/remove-user-from-phone-system-management/77304/2 "2022-10-13T14:06:30Z")
Hi @Ferg Thanks for reaching out, I am happy to help here! Have you tried using the following endpoint: > **[Zoom Phone API](https://marketplace.zoom.us/docs/api-reference/phone/methods/#operation/deleteUnassignedPhoneNumbers)** > > API Reference for /api-reference/phone/methods If you have tried with this, could you please share the workflow that you are using so I can try and replicate this on my end please? Thanks Elisa ---
**Author:** ![mitchell.bumgarner](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mitchell.bumgarner/32/41982_2.png) [@mitchell.bumgarner](https://devforum.zoom.us/u/mitchell.bumgarner)\ **Post date:** [October 13, 2022, 3:34pm UTC](https://devforum.zoom.us/t/remove-user-from-phone-system-management/77304/3 "2022-10-13T15:34:50Z")
@Ferg I don’t work at Zoom, but I’ve been working with the API quite a bit recently, and it appears that there is no public method currently allowed for that. If you inspect the traffic as you perform that action on the [zoom.us](http://zoom.us) webpage, it’s making a `DELETE` request to `https://us01pbx.zoom.us/api/v2/pbx/account/{{userID}}/user/`, which is not accessible via the public API. I suspect you’re going to have to submit a feature request to get that functionality added to the public Phone API. I recently ran into similar behavior of having sub-settings that were inaccessible via that same `us01pbx.zoom.us/api/v2/account` base URL. That appears to be an internal API that Zoom uses, but hasn’t quite converted all of the functionality over to the public yet. I hope this helps. Best of luck! ---
**Author:** ![rajan.bhattachan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rajan.bhattachan/32/42410_2.png) [@rajan.bhattachan](https://devforum.zoom.us/u/rajan.bhattachan)\ **Post date:** [November 3, 2022, 1:27am UTC](https://devforum.zoom.us/t/remove-user-from-phone-system-management/77304/4 "2022-11-03T01:27:32Z")
Hi @Ferg Please try below API request. I’ve tested in my lab successfully. API: [https://api.zoom.us/v2/users/{UserId}/settings](https://api.zoom.us/v2/users/%7BUserId%7D/settings) Use the body as: {“feature”: { “zoom\_phone”:false } } More info on API [Zoom Meeting API](https://marketplace.zoom.us/docs/api-reference/zoom-api/methods/#operation/userSettingsUpdate) ---
**Author:** ![mitchell.bumgarner](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mitchell.bumgarner/32/41982_2.png) [@mitchell.bumgarner](https://devforum.zoom.us/u/mitchell.bumgarner)\ **Post date:** [November 9, 2022, 5:05pm UTC](https://devforum.zoom.us/t/remove-user-from-phone-system-management/77304/5 "2022-11-09T17:05:24Z")
@rajan.bhattachan and @Ferg, I wanted to let you know that I have tested this, and that does actually work. Thank you for this information. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [March 17, 2023, 6:45pm UTC](https://devforum.zoom.us/t/remove-user-from-phone-system-management/77304/7 "2023-03-17T18:45:04Z")