# reportMeetingParticipants sometimes returns empty list

**URL:** <https://devforum.zoom.us/t/reportmeetingparticipants-sometimes-returns-empty-list/67548>\
**Category:** Meetings\
**Created:** [April 14, 2022, 2:49pm UTC](https://devforum.zoom.us/t/reportmeetingparticipants-sometimes-returns-empty-list/67548 "2022-04-14T14:49:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![brobertson](https://avatars.discourse-cdn.com/v4/letter/b/4da419/32.png) [@brobertson](https://devforum.zoom.us/u/brobertson)\
**Post date:** [April 14, 2022, 2:49pm UTC](https://devforum.zoom.us/t/reportmeetingparticipants-sometimes-returns-empty-list/67548/1 "2022-04-14T14:49:56Z")

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The reportMeetingParticipants API endpoint ([Zoom Meeting API](https://marketplace.zoom.us/docs/api-reference/zoom-api/methods/#operation/reportMeetingParticipants)) sometimes, erroneously, returns no participants. We automatically retry 6 times at 1 hour intervals when this happens. For approximately 2% of our meetings we still receive no participants at the end of these 6 retries even though there were people in the meeting. If the meeting host logs into Zoom and checks they can see the participants but the API still returns no participants.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 15, 2022, 8:31pm UTC](https://devforum.zoom.us/t/reportmeetingparticipants-sometimes-returns-empty-list/67548/2 "2022-04-15T20:31:09Z")

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Hi @brobertson ,

Can you please open a support ticket with the meeting info and full API request/responses please? Please also note when you began seeing this unexpected behavior.

Thanks so much!