# Request for Anonymous Join Exception — Meeting SDK Web App

**URL:** <https://devforum.zoom.us/t/request-for-anonymous-join-exception-meeting-sdk-web-app/146263>\
**Category:** Meeting SDK\
**Created:** [September 7, 2026, 3:48am UTC](https://devforum.zoom.us/t/request-for-anonymous-join-exception-meeting-sdk-web-app/146263 "2026-09-07T03:48:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Kwiga](https://avatars.discourse-cdn.com/v4/letter/k/59ef9b/32.png) [@Kwiga](https://devforum.zoom.us/u/Kwiga)\
**Post date:** [September 7, 2026, 3:48am UTC](https://devforum.zoom.us/t/request-for-anonymous-join-exception-meeting-sdk-web-app/146263/1 "2026-09-07T03:48:12Z")

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Hello,

Our platform (Kwiga) embeds the Meeting SDK for Web so that course participants can  
join their instructor’s webinar directly in the browser, as part of the learning page.  
Participants are authenticated on our side, but they do not have Zoom accounts and are  
not expected to create them — the join is anonymous from Zoom’s perspective.

Since the anonymous join restriction took effect, every participant receives:

JOIN\_MEETING\_FAILED — reason: anonymous join error, errorCode: 4012

The meetings are created through our OAuth integration on the instructor’s own Zoom  
account, so the host is always a legitimate account holder; only the attendees  
join  
anonymously.

Could you please grant an Anonymous Join Exception for this app?

- App name: Kwiga
- App ID: GiIl34oORYOBM4a
- App type: General app with Meeting SDK (Web) embed
- Use case: education plar instructor’s scheduledwebinars  
from the course page

Thank you.

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**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [September 8, 2026, 5:21am UTC](https://devforum.zoom.us/t/request-for-anonymous-join-exception-meeting-sdk-web-app/146263/2 "2026-09-08T05:21:34Z")

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@Kwiga can you please request for this exception in [marketplace.zoom.us](http://marketplace.zoom.us)?

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/f/1/f199ab9137e4b12463884f1978930699f9fc6a10.png)
