# Request For Help | Sample Web App | Available on GIT

**URL:** <https://devforum.zoom.us/t/request-for-help-sample-web-app-available-on-git/10823>\
**Category:** Web\
**Created:** [April 3, 2020, 8:39am UTC](https://devforum.zoom.us/t/request-for-help-sample-web-app-available-on-git/10823 "2020-04-03T08:39:06Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![gaurav.verma.cloud](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gaurav.verma.cloud/32/4836_2.png) [@gaurav.verma.cloud](https://devforum.zoom.us/u/gaurav.verma.cloud)\
**Post date:** [April 3, 2020, 8:39am UTC](https://devforum.zoom.us/t/request-for-help-sample-web-app-available-on-git/10823/1 "2020-04-03T08:39:06Z")

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**Description**  
Hi  
I have downloaded the Sample Web App from Github

I am trying to run the CDN version of the application. I dont have much experience with node, this is more of a POC to see if we can integrate Zoom into our application which will be in .net and angular.

We are using Ubuntu as our OS and Chrome as our web browser for developement.

We have updated the sample-web-app/CDN/js/index.js with the key and api secret to run the POC.

The given error happens if I have started the meeting already or if I have not started it with both role 0 and 1

**Error**  
I see the following erros in the debug console

1. GET “[s3.amazonaws.com/jsfile/221b971b2c54d18a45.js](http://s3.amazonaws.com/jsfile/221b971b2c54d18a45.js)” net::ERR\_ABORTED 403 (Forbidden) - Not sure why anything is downloaded from s3  
Removed the https from the above link as we can only have one link

2. jquery.min.js:2

And finally the following in the console log

1. method: “join”
2. status: false
3. errorCode: 1
4. errorMessage: “joining fail”
5. result: null

Message - The message we get is “Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.”

**Screenshots**  
If applicable, add screenshots to help explain your problem.

**Smartphone (please complete the following information):**

- OS:Server and client are both using ubuntu
- Browser:Chrome

Please let me know if I can provide further information.

Regards  
Gaurav

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 3, 2020, 2:31pm UTC](https://devforum.zoom.us/t/request-for-help-sample-web-app-available-on-git/10823/2 "2020-04-03T14:31:43Z")

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Hey @gaurav.verma.cloud,

We are working to get the [Zoom Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client) and [Zoom Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web) back online. Please keep up with our status page for detailed updates: [status.zoom.us](http://status.zoom.us/)

> [@Developer impacting changes during COVID-19](https://devforum.zoom.us/t/developer-impacting-changes-during-covid-19/8930):
>
> [Developer impacting changes during COVID-19](https://devforum.zoom.us/t/developer-impacting-changes-during-covid-19/8930)Zoom Developer Documentation Survey Please take a few minutes to fill out the [Zoom Developer Docs survey](https://forms.gle/mHCNSZuWfsNDcyMc8) and let us know how we can assist you better with our docs. Your input will be invaluable in improving our documentation. Delayed responses by Zoom staff on developer forum due to volume of posts. Expect a reply in 24 hours on weekdays. What does this mean? During these tough times, we are seeing a massive increase in demand for our services. To …

* * *

The best workaround is to use the Zoom Desktop / Mobile app.

Just include the Zoom meeting join url (`https://zoom.us/j/meetingID`) on your site rather than showing the websdk / iframe. Clicking on the join url will open the Zoom meeting in the Zoom app.

Apologies for the inconvenience,  
Tommy

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<div class="post-metadata">

**Author:** ![gaurav.verma.cloud](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gaurav.verma.cloud/32/4836_2.png) [@gaurav.verma.cloud](https://devforum.zoom.us/u/gaurav.verma.cloud)\
**Post date:** [April 3, 2020, 2:53pm UTC](https://devforum.zoom.us/t/request-for-help-sample-web-app-available-on-git/10823/3 "2020-04-03T14:53:54Z")

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Thanks Tommy for the update.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 3, 2020, 7:52pm UTC](https://devforum.zoom.us/t/request-for-help-sample-web-app-available-on-git/10823/4 "2020-04-03T19:52:59Z")

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You are welcome,

Sorry for the inconvenience, please see the note from the Manager of Developer Relations at Zoom.

> [@\[Resolved with 1.7.4+\] Web SDK / Web Client from browser: 403 Forbidden](https://devforum.zoom.us/t/webinar-from-browser-403-forbidden/10782/58):
>
> Hello everyone, Let me be the first to say we understand what kind of stress this is adding to your lives. For that, we can only offer our apologies and assurances that we are hard at work bringing up these services. It is a top priority for us. As you can imagine, we don’t want to provide false hope, and at the moment, we just don’t have enough information to share an accurate timeline. Senior leadership and I are closely monitoring this and will update the status page as we know more. I ap…

-Tommy

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<div class="post-metadata">

**Author:** ![gaurav.verma.cloud](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gaurav.verma.cloud/32/4836_2.png) [@gaurav.verma.cloud](https://devforum.zoom.us/u/gaurav.verma.cloud)\
**Post date:** [April 3, 2020, 8:26pm UTC](https://devforum.zoom.us/t/request-for-help-sample-web-app-available-on-git/10823/5 "2020-04-03T20:26:08Z")

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Thanks please keep me posted and let me know when this is up

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 3, 2020, 8:43pm UTC](https://devforum.zoom.us/t/request-for-help-sample-web-app-available-on-git/10823/6 "2020-04-03T20:43:49Z")

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You are welcome, will do!

-Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 8:19pm UTC](https://devforum.zoom.us/t/request-for-help-sample-web-app-available-on-git/10823/7 "2020-08-21T20:19:16Z")

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