# Request for RTMS Account Access - Accessibility Transcript Project

**URL:** <https://devforum.zoom.us/t/request-for-rtms-account-access-accessibility-transcript-project/142770>\
**Category:** Realtime Media Streams\
**Created:** [April 2, 2026, 2:30pm UTC](https://devforum.zoom.us/t/request-for-rtms-account-access-accessibility-transcript-project/142770 "2026-04-02T14:30:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Snehal2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/snehal2/32/49048_2.png) [@Snehal2](https://devforum.zoom.us/u/Snehal2)\
**Post date:** [April 2, 2026, 2:30pm UTC](https://devforum.zoom.us/t/request-for-rtms-account-access-accessibility-transcript-project/142770/1 "2026-04-02T14:30:18Z")

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Hello Zoom Developer Support,

I am a student building an accessibility tool, to help DHH (Deaf and Hard of Hearing) users by providing real-time semantic simplification of live meeting transcripts.  
I have successfully validated my webhook endpoint, but **I am not receiving `meeting.rtms_started` events, and I need access to the Real-time Media Stream (RTMS) for transcript data.** I understand this feature requires manual account enablement.

**Developer Email:** [snehalthawase1@gmail.com](mailto:snehalthawase1@gmail.com)

- **Required Event:** `meeting.rtms_started` and RTMS transcript data.

- **Use Case:** Real-time processing and simplification of transcripts for accessibility.

Could you please enable RTMS access for my account so I can continue development?

Thank you,

Snehal Thawase

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**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [April 6, 2026, 7:32am UTC](https://devforum.zoom.us/t/request-for-rtms-account-access-accessibility-transcript-project/142770/2 "2026-04-06T07:32:40Z")

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@Snehal2 I’ll PM you for this