# Request to enable RTMS backend features for App ID **URL:** \ **Category:** Realtime Media Streams\ **Created:** [August 6, 2026, 6:26am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-backend-features-for-app-id/145344 "2026-08-06T06:26:03Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Dev49](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dev49/32/51940_2.png) [@Dev49](https://devforum.zoom.us/u/Dev49)\ **Post date:** [August 6, 2026, 6:26am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-backend-features-for-app-id/145344/1 "2026-08-06T06:26:03Z")
Hello Zoom Developer Support, I am currently developing a General App leveraging Realtime Media Streams (RTMS) for an AI integration project. However, I am running into the issue where the `meeting.rtms_started` webhook never fires to my server, and event delivery remains completely silent even during active testing. My app’s event subscriptions and scopes are configured for RTMS, but it appears the backend flag for event dispatching might not be active on our developer account yet. Could you please check and enable **RTMS backend enablement** for my app? - **App Name:** General app 898 - **App Client ID:** OFVDe6KKTTytihi0wrjyQ Thank you for your help! ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [August 6, 2026, 6:26am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-backend-features-for-app-id/145344/2 "2026-08-06T06:26:39Z")
@Dev49 did you sign up for the developer pack? [https://zoom.us/pricing/developer](https://zoom.us/pricing/developer) ---
**Author:** ![Dev49](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dev49/32/51940_2.png) [@Dev49](https://devforum.zoom.us/u/Dev49)\ **Post date:** [August 6, 2026, 6:30am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-backend-features-for-app-id/145344/3 "2026-08-06T06:30:42Z")
ys i have taken right now after u have sent me the link- **Zoom Build Platform Universal Credit** **Free tria** ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [August 6, 2026, 6:32am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-backend-features-for-app-id/145344/4 "2026-08-06T06:32:56Z")
@Dev49 you need the developer pack. ---
**Author:** ![Dev49](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dev49/32/51940_2.png) [@Dev49](https://devforum.zoom.us/u/Dev49)\ **Post date:** [August 6, 2026, 6:37am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-backend-features-for-app-id/145344/5 "2026-08-06T06:37:32Z")
i will buy pack but i need to test first ---
**Author:** ![Dev49](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dev49/32/51940_2.png) [@Dev49](https://devforum.zoom.us/u/Dev49)\ **Post date:** [August 6, 2026, 7:06am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-backend-features-for-app-id/145344/6 "2026-08-06T07:06:18Z")
i want some free credits to test it out so that it make sense to me to buy it i have taken zoom build platform ---
**Author:** ![Dev49](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dev49/32/51940_2.png) [@Dev49](https://devforum.zoom.us/u/Dev49)\ **Post date:** [August 6, 2026, 12:10pm UTC](https://devforum.zoom.us/t/request-to-enable-rtms-backend-features-for-app-id/145344/7 "2026-08-06T12:10:55Z")
do after buying developer pack will fix my issue? ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [August 7, 2026, 2:57am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-backend-features-for-app-id/145344/8 "2026-08-07T02:57:28Z")
@Dev49 zoom developer pack comes with 20 credits. Zoom build platform is different from Zoom Developer Pack. RTMS needs Zoom Developer Pack ---
**Author:** ![Dev49](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dev49/32/51940_2.png) [@Dev49](https://devforum.zoom.us/u/Dev49)\ **Post date:** [August 7, 2026, 3:48am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-backend-features-for-app-id/145344/9 "2026-08-07T03:48:20Z")
I think i ha e taken that plan has free 20 credits ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [August 7, 2026, 6:49am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-backend-features-for-app-id/145344/10 "2026-08-07T06:49:48Z")
@Dev49 i’ve just checked, there is no developer pack associated with the account you are using. are you using a different zoom account?