# Request to enable RTMS **URL:** \ **Category:** App Marketplace\ **Created:** [March 2, 2026, 10:37pm UTC](https://devforum.zoom.us/t/request-to-enable-rtms/142255 "2026-03-02T22:37:14Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![amanda-recallai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/amanda-recallai/32/44747_2.png) [@amanda-recallai](https://devforum.zoom.us/u/amanda-recallai)\ **Post date:** [March 3, 2026, 5:38pm UTC](https://devforum.zoom.us/t/request-to-enable-rtms/142255/2 "2026-03-03T17:38:43Z")
If your app isn’t listed in **Auto-start apps** and `meeting.rtms_started` never fires, RTMS likely isn’t enabled for your account/app yet. Zoom’s published onboarding flow is to submit the **[30-day free trial form](https://www.zoom.com/en/realtime-media-streams/#form)**, then the **[Developer Advocacy/Sales team enables RTMS on your account](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072)**. Once RTMS is enabled, the dropdown should only show **RTMS-enabled apps** , and you can select it under **[Auto-start apps that access shared real-time meeting content](https://library.zoom.com/zoom-workplace/zoom-meetings/securing-zoom-meetings-explainer/zoom-realtime-media-streams)** (with “Share realtime meeting content with apps” enabled). Also webhook delivery depends on RTMS actually starting in the meeting: make sure you’re subscribed to **[`meeting.rtms_started` / `meeting.rtms_stopped`](https://developers.zoom.us/docs/rtms/event-reference/)** and that your endpoint passes Zoom’s **[webhook configuration and validation](https://developers.zoom.us/docs/api/webhooks/)** requirements. If it helps, we’ve supported thousands of Zoom implementations at [Recall.ai](https://www.recall.ai/) (an official Zoom RTMS partner) and can help you with your RTMS integration/setup once someone on the Zoom team confirms RTMS is enabled on your account. --- _[View the full topic](https://devforum.zoom.us/t/request-to-enable-rtms/142255)._