# "Required param is null or missing" returned when using chat bot api to send message **URL:** \ **Category:** API and Webhooks\ **Created:** [August 28, 2018, 9:00am UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675 "2018-08-28T09:00:07Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![fei\_yang](https://avatars.discourse-cdn.com/v4/letter/f/35a633/32.png) [@fei\_yang](https://devforum.zoom.us/u/fei_yang)\ **Post date:** [August 28, 2018, 9:00am UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/1 "2018-08-28T09:00:07Z")
Followed the chat bot guide, " **{“message”:“Required param is null or missing”,“code”:7001}"**  returned when send message to a channel.The  request body is below: {     “robot\_jid”:“[psjmXXXXXXXiq3w@xmpp.zoom.us](mailto:psjmXXXXXXXiq3w@xmpp.zoom.us)”,   ----   **_the robot id of the market app_**     “to\_jid”:“[7f9cc71XXXXXXX267007a73@conference.xmpp.zoom.us](mailto:7f9cc71XXXXXXX267007a73@conference.xmpp.zoom.us)”,  —  **_a group jid of [list channels] command response_**     “account\_jid”:“XMdUXXXXXXXXXvp2Li8Nw5yw”,    — **_a user id of [list users] command respose_** _    _“content”:{         “head”:{             “text”:“main title”,             “style”:{                 “color”:"#000",                 “bold”:true              },             “subHead”:{                 “text”:“system message”             }         },         “body”:[{             “type”:“message”,            “text”:“Message body”         }]     } } Need help… Further question is [Why the chat channels can be listed with api , but can’t be created] ? ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [August 28, 2018, 4:29pm UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/2 "2018-08-28T16:29:26Z")
Hi Fei,  Can you change account\_jid to account\_id? Also, you can create chat channels via our Create an IM Group API - [https://devdocs.zoom.us/v1.0/reference#imgroupspost](https://devdocs.zoom.us/v1.0/reference#imgroupspost). Thanks ---
**Author:** ![fei\_yang](https://avatars.discourse-cdn.com/v4/letter/f/35a633/32.png) [@fei\_yang](https://devforum.zoom.us/u/fei_yang)\ **Post date:** [August 29, 2018, 6:39am UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/3 "2018-08-29T06:39:05Z")
Thanks Michael. Followed the api reference of “_[https://devdocs.zoom.us/v1.0/reference#imchatmessagespost](https://devdocs.zoom.us/v1.0/reference#imchatmessagespost)_”, the parameter is " **account\_jid**". May be the reference should be corrected。 But after using “account\_id” instead of “account\_jid”,  it still not working. " **The user does not have authorization, the application cannot send the message**" returned when using development client id&securet ,  and " **token do not match robotJid, the robotJid :XXXXXXXX**" returned when using production client id&securet. Need your help. ps: I didn’t summited my app in the market yet, the submit proccess stopped in the last step.        ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [August 29, 2018, 9:21pm UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/4 "2018-08-29T21:21:17Z")
Hi Fei,  I’ll reach out to our Engineers to see why the error is happening and follow up with you asap.  Thanks ---
**Author:** ![fei\_yang](https://avatars.discourse-cdn.com/v4/letter/f/35a633/32.png) [@fei\_yang](https://devforum.zoom.us/u/fei_yang)\ **Post date:** [August 30, 2018, 8:34am UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/5 "2018-08-30T08:34:06Z")
Thanks…If there is any progress， please contact me asap. ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [August 30, 2018, 11:19pm UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/6 "2018-08-30T23:19:30Z")
Hi Fei,  It appears to be an error on our end, we did not include the redirect url within the [sendbotmessage.js](https://github.com/zoom/zoom-bot-api/blob/master/sendBotMessage.js) file. We have updated it, so now after you go to the redirect url your bot message should work.  Thanks   ---
**Author:** ![fei\_yang](https://avatars.discourse-cdn.com/v4/letter/f/35a633/32.png) [@fei\_yang](https://devforum.zoom.us/u/fei_yang)\ **Post date:** [August 31, 2018, 4:02am UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/7 "2018-08-31T04:02:08Z")
I had noticed the issue of [sendbotmessage.js], and tested the api by postman with token which returned after user login. Currently, it still doesn’t working… I have no idea to [**token do not match robotJid]. I** copied the robotid from below location, and confirmed that I have used the right client id&secret. ![](https://support.zoom.us/hc/user_images/Mm2MiEva4Wrbkfi3p5JeRQ.png) Did I missed something? ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [August 31, 2018, 2:58pm UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/8 "2018-08-31T14:58:36Z")
Hi Fei,  Could you send us your API request for the chat bot to [developersupport@zoom.us](mailto:developersupport@zoom.us) along with your accountID, token info etc… so that we can take a closer look? Thanks ---
**Author:** ![fei\_yang](https://avatars.discourse-cdn.com/v4/letter/f/35a633/32.png) [@fei\_yang](https://devforum.zoom.us/u/fei_yang)\ **Post date:** [September 1, 2018, 6:24am UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/9 "2018-09-01T06:24:51Z")
Detail has been sended by email.Thank you. ---
**Author:** ![hancojvr](https://avatars.discourse-cdn.com/v4/letter/h/977dab/32.png) [@hancojvr](https://devforum.zoom.us/u/hancojvr)\ **Post date:** [April 7, 2019, 6:42pm UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/10 "2019-04-07T18:42:51Z")
Has this been resolved ? I ran into the exact same two issues… first the account\_jid/account\_id, and now stuck on “The user does not have authorization, the application cannot send the message” ---
**Author:** ![soundaraj.thevan](https://avatars.discourse-cdn.com/v4/letter/s/7993a0/32.png) [@soundaraj.thevan](https://devforum.zoom.us/u/soundaraj.thevan)\ **Post date:** [April 8, 2019, 5:36am UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/11 "2019-04-08T05:36:38Z")
“message”: “token do not match robotJid any one help to solve this ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [April 26, 2019, 8:14pm UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/12 "2019-04-26T20:14:49Z")
Hi @soundaraj.thevan, When you’re generating a token are you using the test url or the publishable url? Also be sure to your BotJID matches that is in your app matches to what is in your code. ![29%20PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/1X/55bd4548ae50667471063434584077b258104ee1.png) ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [April 26, 2019, 8:20pm UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/13 "2019-04-26T20:20:17Z")
Hi @hancojvr, How are you generating your token and is the account\_jid your current accountID? Can you send a copy of the payload to [developersupport@zoom.us](mailto:developersupport@zoom.us)? Thanks ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 6:07pm UTC](https://devforum.zoom.us/t/required-param-is-null-or-missing-returned-when-using-chat-bot-api-to-send-message/1675/14 "2020-08-21T18:07:45Z")