# Rest API for phone system usage for all users

**URL:** <https://devforum.zoom.us/t/rest-api-for-phone-system-usage-for-all-users/141703>\
**Category:** API and Webhooks\
**Tags:** api\
**Created:** [February 5, 2026, 2:19pm UTC](https://devforum.zoom.us/t/rest-api-for-phone-system-usage-for-all-users/141703 "2026-02-05T14:19:20Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Deep2](https://avatars.discourse-cdn.com/v4/letter/d/96bed5/32.png) [@Deep2](https://devforum.zoom.us/u/Deep2)\
**Post date:** [February 5, 2026, 2:19pm UTC](https://devforum.zoom.us/t/rest-api-for-phone-system-usage-for-all-users/141703/1 "2026-02-05T14:19:20Z")

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Need Rest API’s for getting Zoom Phone System Usage for all users at once. where we get Total Calls, Completed Calls, Outgoing, Received, Forwarded to Voicemail, Missed, Avg. Call Time, Total Call Time.

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**Author:** ![expertswho](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/expertswho/32/60945_2.png) [@expertswho](https://devforum.zoom.us/u/expertswho)\
**Post date:** [February 5, 2026, 5:48pm UTC](https://devforum.zoom.us/t/rest-api-for-phone-system-usage-for-all-users/141703/2 "2026-02-05T17:48:12Z")

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hi @Deep2 ,

OK, there are manuy API to look at.  
You will need admin apps to get information across multiple users.  
A user based app can onlu see data for that user.

> **[Zoom Phone API](https://developers.zoom.us/docs/api/rest/zoom-phone-api/)**
>
> The Zoom Developer Platform is an open platform that allows third-party developers to build applications and integrations upon Zoom’s video-first unified communications platform.

John

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**Author:** ![Deep2](https://avatars.discourse-cdn.com/v4/letter/d/96bed5/32.png) [@Deep2](https://devforum.zoom.us/u/Deep2)\
**Post date:** [February 5, 2026, 6:56pm UTC](https://devforum.zoom.us/t/rest-api-for-phone-system-usage-for-all-users/141703/3 "2026-02-05T18:56:57Z")

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Hi John ,

Thank you for your response.  
we have the below, currently using Server to server Oauth app, we can add admin level scopes but challenge we face here is to identify url which provide us the required info

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**Author:** ![expertswho](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/expertswho/32/60945_2.png) [@expertswho](https://devforum.zoom.us/u/expertswho)\
**Post date:** [February 5, 2026, 7:20pm UTC](https://devforum.zoom.us/t/rest-api-for-phone-system-usage-for-all-users/141703/4 "2026-02-05T19:20:58Z")

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hi @Deep2 ,

Firstly, look if you can not find it in the reports from the Zoom website, it may not currently be measured.

If seen, then look at the API’s and call out anything you think is missing with a business case.

John

Zoom has thousands of API calls, but still does not cover everything.

John

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**Author:** ![expertswho](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/expertswho/32/60945_2.png) [@expertswho](https://devforum.zoom.us/u/expertswho)\
**Post date:** [February 5, 2026, 8:41pm UTC](https://devforum.zoom.us/t/rest-api-for-phone-system-usage-for-all-users/141703/5 "2026-02-05T20:41:26Z")

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Hi @Deep2 ,

Just been talking to a Zoom Phone expert, and I suggest you look at this.  
Another conversation will be about how we get access to this all in code.

> **[Supercharge Your Customer Support with Zoom Phone Power Pack](https://www.zoom.com/en/blog/supercharge-customer-support-with-zoom-phone-power-pack/)**
>
> Zoom Phone Power Pack supercharges your customer support and simplifies your processes with complementary tools.

All the best

John

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<div class="post-metadata">

**Author:** ![Deep2](https://avatars.discourse-cdn.com/v4/letter/d/96bed5/32.png) [@Deep2](https://devforum.zoom.us/u/Deep2)\
**Post date:** [February 5, 2026, 9:51pm UTC](https://devforum.zoom.us/t/rest-api-for-phone-system-usage-for-all-users/141703/6 "2026-02-05T21:51:35Z")

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Hi Jhon ,

Thank you so much I will look into this. I appreciate all your help.
