# Retrieve cloud recording for sub account

**URL:** <https://devforum.zoom.us/t/retrieve-cloud-recording-for-sub-account/37081>\
**Category:** API and Webhooks\
**Created:** [November 27, 2020, 9:49am UTC](https://devforum.zoom.us/t/retrieve-cloud-recording-for-sub-account/37081 "2020-11-27T09:49:32Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![sureshvenkata.gidugu](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sureshvenkata.gidugu/32/19384_2.png) [@sureshvenkata.gidugu](https://devforum.zoom.us/u/sureshvenkata.gidugu)\
**Post date:** [November 27, 2020, 9:49am UTC](https://devforum.zoom.us/t/retrieve-cloud-recording-for-sub-account/37081/1 "2020-11-27T09:49:32Z")

</div>

Hi team,  
When trying to get list of all recording for my sub account using /accounts/{accountId}/recordings api I am getting below error, could guide me what could be the problem.

**Error**  
{“errorType”:“Error”,“errorMessage”:“error”,“stack”:[“Error: error”," at \_homogeneousError (/var/runtime/CallbackContext.js:12:12)"," at postError (/var/runtime/CallbackContext.js:29:54)"," at done (/var/runtime/CallbackContext.js:56:7)"," at fail (/var/runtime/CallbackContext.js:68:7)"," at /var/runtime/CallbackContext.js:104:16"," at processTicksAndRejections (internal/process/task\_queues.js:97:5)"]}  
END RequestId: 25288819-c168-4ef7-9f0f-a567cd156367

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
I am using JWT token approach

**Which Endpoint/s?**  
method: ‘GET’,  
url: ‘[https://api.zoom.us/v2/accounts/\*\*\*\*\*\*/recordings](https://api.zoom.us/v2/accounts/ ****** /recordings)’,  
headers: {  
‘content-type’: ‘application/json’,  
authorization: 'Bearer ’ + jwt.sign(payload, process.env.ZOOM\_SECRET\_KEY)  
},  
**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Request URL / Headers (without credentials) / Body
2. See error

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.

**Additional context**  
Add any other context about the problem here.

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [November 30, 2020, 8:10pm UTC](https://devforum.zoom.us/t/retrieve-cloud-recording-for-sub-account/37081/2 "2020-11-30T20:10:36Z")

</div>

Hi @sureshvenkata.gidugu,

Can you share the Zoom error message you’re getting in direct response to the request? Do you run into the same issue when submitting your request using Postman, cURL, etc.?

Thanks,  
Will

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 31, 2020, 6:10am UTC](https://devforum.zoom.us/t/retrieve-cloud-recording-for-sub-account/37081/3 "2020-12-31T06:10:45Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
