# Retrieving Chat from a Zoom Webinar

**URL:** <https://devforum.zoom.us/t/retrieving-chat-from-a-zoom-webinar/43035>\
**Category:** API and Webhooks\
**Created:** [February 10, 2021, 3:05pm UTC](https://devforum.zoom.us/t/retrieving-chat-from-a-zoom-webinar/43035 "2021-02-10T15:05:04Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![katherine](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/katherine/32/22906_2.png) [@katherine](https://devforum.zoom.us/u/katherine)\
**Post date:** [February 10, 2021, 3:05pm UTC](https://devforum.zoom.us/t/retrieving-chat-from-a-zoom-webinar/43035/1 "2021-02-10T15:05:05Z")

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I am looking to retrieve the chat from a Webinar. This was saved in cloud and therefore think only public messages were saved not private messages or messages which were sent directly to the panelists?

Any way to retrieve all chat from the webinar? Any suggestions would be greatly appreciated!

thank you !

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [February 12, 2021, 1:19am UTC](https://devforum.zoom.us/t/retrieving-chat-from-a-zoom-webinar/43035/2 "2021-02-12T01:19:06Z")

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Hey @katherine,

Thank you for reaching out to the Zoom Developer Forum. Great question! There are a couple of different methods that you can use in order to retain in-meeting chats for meetings and webinars.

Please see the following document for more information on how this can be done:

> **[Saving in-meeting chat](https://support.zoom.us/hc/en-us/articles/115004792763-Saving-in-meeting-chat)**
>
> Overview
> You can save in-meeting chats to your computer or the Zoom Cloud either manually or automatically. If you save the chat locally to your computer, it will save any chats that you can see—th...

Let me know if that helps 🙂

Thanks,  
Max

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**Author:** ![katherine](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/katherine/32/22906_2.png) [@katherine](https://devforum.zoom.us/u/katherine)\
**Post date:** [February 16, 2021, 9:14pm UTC](https://devforum.zoom.us/t/retrieving-chat-from-a-zoom-webinar/43035/3 "2021-02-16T21:14:50Z")

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Hi Max,

Thank you for sharing, but the link shows how to save chats from webinars moving forward, not webinars that have happened. From this particular webinar the chat messages directed to everyone have been saved but not the messages that were directed to the panelists privately, is there a way of recovering these?

Many thanks,  
Kath

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [February 17, 2021, 8:04pm UTC](https://devforum.zoom.us/t/retrieving-chat-from-a-zoom-webinar/43035/4 "2021-02-17T20:04:49Z")

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Hey @katherine,

Thank you for your question. Unfortunately, there is no way to recover the private messages that were for panelists.

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 20, 2021, 6:05am UTC](https://devforum.zoom.us/t/retrieving-chat-from-a-zoom-webinar/43035/5 "2021-03-20T06:05:10Z")

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Closed on March 20, 2021, 6:05am UTC

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