# RevenueAccelerator API returns empty data

**URL:** <https://devforum.zoom.us/t/revenueaccelerator-api-returns-empty-data/102235>\
**Category:** API and Webhooks\
**Created:** [January 21, 2024, 11:34pm UTC](https://devforum.zoom.us/t/revenueaccelerator-api-returns-empty-data/102235 "2024-01-21T23:34:18Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![wtnvenga](https://avatars.discourse-cdn.com/v4/letter/w/d26b3c/32.png) [@wtnvenga](https://devforum.zoom.us/u/wtnvenga)\
**Post date:** [January 21, 2024, 11:34pm UTC](https://devforum.zoom.us/t/revenueaccelerator-api-returns-empty-data/102235/1 "2024-01-21T23:34:18Z")

</div>

**API Endpoint(s) and/or Zoom API Event(s)**

- /iq/conversations
- /iq/conversations/{conversationId}/interactions
- /iq/conversations/{conversationId}/content\_analysis

**Description**  
I ran the same code today and got an empty response back.  
The Zoom Phone API is still running as usual, so I think there is something wrong with the Revenue Accelerator API.  
I am able to get a token by using Server-to-Server OAuth.

**Error?**  
returns

```auto
b''

```

**How To Reproduce**  
_Steps to reproduce the behavior:_  
_1. Request URL / Headers **(without credentials or sensitive info like emails, uuid, etc.)** / Body_

```auto
https://api.zoom.us/v2/iq/conversations?period_type=meetingStartTime&from=2024-01-18T15:00:00Z&to=2024-01-19T15:00:00Z&page_size=300

```

_2. Authentication method or app type_

- Authentication method: Server-to-Server OAuth  
_3. Any errors_
- None. Empty response.

---

<div class="post-metadata">

**Author:** ![wtnvenga](https://avatars.discourse-cdn.com/v4/letter/w/d26b3c/32.png) [@wtnvenga](https://devforum.zoom.us/u/wtnvenga)\
**Post date:** [January 22, 2024, 7:04am UTC](https://devforum.zoom.us/t/revenueaccelerator-api-returns-empty-data/102235/2 "2024-01-22T07:04:58Z")

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Hi, @mu940555  
Thanks for liking.  
Are you experiencing the same situation?

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<div class="post-metadata">

**Author:** ![dw1](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@dw1](https://devforum.zoom.us/u/dw1)\
**Post date:** [January 22, 2024, 11:00am UTC](https://devforum.zoom.us/t/revenueaccelerator-api-returns-empty-data/102235/3 "2024-01-22T11:00:04Z")

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I am encountering precisely the same issues with the Zoom API. Receiving empty responses (`b''` ) from multiple endpoints has been puzzling,  
Here are the similarities in our experiences:

- **Affected Endpoints** : Alongside the `/iq/conversations` endpoint you mentioned, I’m also facing identical challenges with a range of other endpoints:

- `/iq/conversations/{conversationId}`

- **Observations** : This issue began abruptly today maybe yesterday. Like you, I’ve found that while the Zoom Phone API is functioning normally, the Revenue Accelerator API (and possibly related ones) seem to be returning empty responses .for no apparent reason.

- **Authentication** : I’m also utilizing Server-to-Server OAuth for authentication, and I can confirm that the access tokens I’m receiving are valid and active. This suggests that the problem lies not in the token generation or authentication process.

---

<div class="post-metadata">

**Author:** ![wtnvenga](https://avatars.discourse-cdn.com/v4/letter/w/d26b3c/32.png) [@wtnvenga](https://devforum.zoom.us/u/wtnvenga)\
**Post date:** [January 22, 2024, 11:48pm UTC](https://devforum.zoom.us/t/revenueaccelerator-api-returns-empty-data/102235/4 "2024-01-22T23:48:06Z")

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Is this related?

> [@Important Update for Zoom API Users: Ongoing Issue with Meeting Summary Scopes](https://devforum.zoom.us/t/important-update-for-zoom-api-users-ongoing-issue-with-meeting-summary-scopes/99961):
>
> Dear Zoom Developer Community, We hope this message finds you well. We are writing to address a recent issue many of you have encountered regarding the Zoom API, specifically concerning the meeting\_summary:read:admin and meeting\_summary:read scopes. Current Situation: Despite having enabled all necessary settings and correctly selecting the aforementioned scopes within your server-to-server OAuth apps, it has come to our attention that there is a persistent issue preventing successful API call…

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [January 23, 2024, 10:49am UTC](https://devforum.zoom.us/t/revenueaccelerator-api-returns-empty-data/102235/5 "2024-01-23T10:49:10Z")

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@wtnvenga , @dw1 ,

Thank you for posting in the Developer Forum and for calling attention to the behavior you are seeing. Can you share if you already created a supported ticket for this matter? If so, can you share the support number with me?

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<div class="post-metadata">

**Author:** ![dw1](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@dw1](https://devforum.zoom.us/u/dw1)\
**Post date:** [January 23, 2024, 11:41am UTC](https://devforum.zoom.us/t/revenueaccelerator-api-returns-empty-data/102235/6 "2024-01-23T11:41:14Z")

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Everything is back to normal now, I think the problem is caused by the new update.

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [January 23, 2024, 12:03pm UTC](https://devforum.zoom.us/t/revenueaccelerator-api-returns-empty-data/102235/7 "2024-01-23T12:03:15Z")

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@dw1,

Thank you for sharing this update! I’ll keep an eye on this matter. Please tag me if any issues arise.

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<div class="post-metadata">

**Author:** ![wtnvenga](https://avatars.discourse-cdn.com/v4/letter/w/d26b3c/32.png) [@wtnvenga](https://devforum.zoom.us/u/wtnvenga)\
**Post date:** [January 23, 2024, 1:04pm UTC](https://devforum.zoom.us/t/revenueaccelerator-api-returns-empty-data/102235/8 "2024-01-23T13:04:42Z")

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I also can confirm that things are back to normal.  
@dw1 Thanks for sharing the updates!

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [January 23, 2024, 6:26pm UTC](https://devforum.zoom.us/t/revenueaccelerator-api-returns-empty-data/102235/9 "2024-01-23T18:26:02Z")

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Thanks for the update, @wtnvenga!

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 24, 2024, 6:27pm UTC](https://devforum.zoom.us/t/revenueaccelerator-api-returns-empty-data/102235/10 "2024-01-24T18:27:01Z")

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Closed on January 24, 2024, 6:27pm UTC

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