# Room controls Rules

**URL:** <https://devforum.zoom.us/t/room-controls-rules/29582>\
**Category:** API and Webhooks\
**Created:** [September 9, 2020, 2:29am UTC](https://devforum.zoom.us/t/room-controls-rules/29582 "2020-09-09T02:29:50Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![Erwann](https://avatars.discourse-cdn.com/v4/letter/e/b19c9b/32.png) [@Erwann](https://devforum.zoom.us/u/Erwann)\
**Post date:** [September 9, 2020, 2:29am UTC](https://devforum.zoom.us/t/room-controls-rules/29582/1 "2020-09-09T02:29:50Z")

</div>

Hi,

I’m using the Zoom controls for send command to my system. I saw in the 3 august update, you add new rules.

- **Room Controls** - Windows, macOS, iOS  
Support for incoming messages to prompt other controls. Support for Additional Rules: Room Operating Hours.

I don’t see them in the sample file in the documentation. If it’s possible, can you send me a simple with the new rules ?

Regards,

Erwann

---

<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [September 9, 2020, 2:30am UTC](https://devforum.zoom.us/t/room-controls-rules/29582/2 "2020-09-09T02:30:07Z")

</div>

Hey @Erwann

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout this related thread that may have the answer you are looking for:

> [@Zoom Rooms Integration into Room Control App](https://devforum.zoom.us/t/-/427):
>
> Hi Zoom, &nbsp; I currently run around 13 meeting rooms with Zoom Rooms installed. We have an App that is developed in-house to control the room Ie. Sceen on, Mode select, Lighting Control and Volume. After users select the Zoom option for the room then have to switch to the Zoom Room App on the iPad. This can be difficult for some users. It there any way to integrate the features of the Zoom Room App into my control app?

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

---

<div class="post-metadata">

**Author:** ![Erwann](https://avatars.discourse-cdn.com/v4/letter/e/b19c9b/32.png) [@Erwann](https://devforum.zoom.us/u/Erwann)\
**Post date:** [September 9, 2020, 2:34am UTC](https://devforum.zoom.us/t/room-controls-rules/29582/3 "2020-09-09T02:34:04Z")

</div>

Hi,

This is not what i need. 🙂

Regards,

Erwann

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 11, 2020, 2:59pm UTC](https://devforum.zoom.us/t/room-controls-rules/29582/4 "2020-09-11T14:59:05Z")

</div>

Hey @Erwann,

Thanks for reaching out! Are you referring to API documentation to handle this programmatically or maybe our [support documentation](https://support.zoom.us/hc/en-us/articles/115000542566-Zoom-Rooms-Controller-Features) for the Zoom Room Controllers?

You can find all of the currently available functionality for Zoom Room APIs here:

> **[Zoom Rooms API - Zoom Rooms - Documentation](https://marketplace.zoom.us/docs/guides/zoom-rooms/zoom-rooms-api)**
>
> We are excited to announce the APIs to control Zoom Rooms. These first set of APIs allow your app to get the list of rooms on your account, select a roo...

If you’re more interested in the Support Documentation, I will recommend that you reach out to [support@zoom.us](mailto:support@zoom.us) as they’ll be able to best assist!

Let me know,  
Will

---

<div class="post-metadata">

**Author:** ![Erwann](https://avatars.discourse-cdn.com/v4/letter/e/b19c9b/32.png) [@Erwann](https://devforum.zoom.us/u/Erwann)\
**Post date:** [September 14, 2020, 2:28am UTC](https://devforum.zoom.us/t/room-controls-rules/29582/5 "2020-09-14T02:28:14Z")

</div>

Hi Will,

Thank you for your answer.

Unfortunately I don’t use the API. I am refeferring to this page:

> **[Room Controls for Zoom Rooms](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064072)**
>
> The Room Controls feature allows you to control third-party, IP-capable equipment so that the equipment

The JSON sample seems to not be complete, like in this post:

> [@"Room Controls"](https://devforum.zoom.us/t/room-controls/7472/12):
>
> Hey @spatterson, thanks for posting and using Zoom! Here is what we mentioned to Josh: "You can add the visibility tag to your current style in order to hide the item needed. Please see below for an example: In addition, you can set invisible=true for any method to be hidden from users from the UI." Let me know if that helps! slight_smile Thanks, Tommy

I already tried to reach the support, but they didn’t answer me in 17 days. It’s starting to be urgent for me to have this.

Regards,

Erwann

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 15, 2020, 7:21pm UTC](https://devforum.zoom.us/t/room-controls-rules/29582/6 "2020-09-15T19:21:35Z")

</div>

Hi @Erwann,

I appreciate the clarification, and sincere apologies for the delay as our team works through a very large number of requests. If you haven’t heard from our team yet, you should expect a response shortly.

Best,  
Will

---

<div class="post-metadata">

**Author:** ![Erwann](https://avatars.discourse-cdn.com/v4/letter/e/b19c9b/32.png) [@Erwann](https://devforum.zoom.us/u/Erwann)\
**Post date:** [September 21, 2020, 5:49am UTC](https://devforum.zoom.us/t/room-controls-rules/29582/7 "2020-09-21T05:49:26Z")

</div>

Hi Will,

Thank you for your answer. I still don’t have any news for the support. I’m sorry to insist but i really need this information this week. Could you look at it please ?

Regards,

Erwann

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 22, 2020, 4:45pm UTC](https://devforum.zoom.us/t/room-controls-rules/29582/8 "2020-09-22T16:45:17Z")

</div>

Hey @Erwann,

What is the support ticket number? Happy to help get it in the right hands. 🙂

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![Erwann](https://avatars.discourse-cdn.com/v4/letter/e/b19c9b/32.png) [@Erwann](https://devforum.zoom.us/u/Erwann)\
**Post date:** [September 23, 2020, 1:38am UTC](https://devforum.zoom.us/t/room-controls-rules/29582/9 "2020-09-23T01:38:58Z")

</div>

Hi Tommy,

Thank you, my ticket number is #7341448.

Regards,

Erwann

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 24, 2020, 5:19pm UTC](https://devforum.zoom.us/t/room-controls-rules/29582/10 "2020-09-24T17:19:19Z")

</div>

Hey @Erwann,

Thanks! Did you try downloading the sample JSON files we have in this support article?

> **[Room Controls](https://support.zoom.us/hc/en-us/articles/360033716572-Room-Controls)**
>
> Overview
> The setting Room Controls allows you to control third party IP-capable equipment, so that the equipment can be controlled from the Zoom Room controller. Admins can create a configuration p...

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![Erwann](https://avatars.discourse-cdn.com/v4/letter/e/b19c9b/32.png) [@Erwann](https://devforum.zoom.us/u/Erwann)\
**Post date:** [September 25, 2020, 4:17am UTC](https://devforum.zoom.us/t/room-controls-rules/29582/11 "2020-09-25T04:17:01Z")

</div>

Hi Tommy,

Yes of course, but it seems you implement new rules and it’s not under this sample.

Regards,

Erwann

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 25, 2020, 9:12pm UTC](https://devforum.zoom.us/t/room-controls-rules/29582/12 "2020-09-25T21:12:47Z")

</div>

Hey @Erwann,

I am happy to find the rule you are looking for if you provide me with what you are wanting to do! 🙂

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![Erwann](https://avatars.discourse-cdn.com/v4/letter/e/b19c9b/32.png) [@Erwann](https://devforum.zoom.us/u/Erwann)\
**Post date:** [September 28, 2020, 7:56am UTC](https://devforum.zoom.us/t/room-controls-rules/29582/13 "2020-09-28T07:56:20Z")

</div>

Hi Tommy,

I want all the rules available, because it can help me finish my system. Like this one.

- **Room Controls** - Windows, macOS, iOS  
Support for incoming messages to prompt other controls. Support for Additional Rules: Room Operating Hours.

Regards,

Erwann

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 30, 2020, 7:10pm UTC](https://devforum.zoom.us/t/room-controls-rules/29582/14 "2020-09-30T19:10:11Z")

</div>

Hey @Erwann,

Thanks for sharing more info! Let me know if this thread helps:

> [@"Room Controls"](https://devforum.zoom.us/t/room-controls/7472):
>
> Hi I would like to test the new “Room Controls” feature that has appeared in Zoom. ([https://support.zoom.us/hc/en-us/articles/360033716572-Room-Controls](https://support.zoom.us/hc/en-us/articles/360033716572-Room-Controls)). Is there any documentation that explains how to write the JSON profile? The above page is all I can find and while there is a JSON example, there is no explanation on what corresponds to what and how to actually write meaningful entries. Thanks Roger

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![Erwann](https://avatars.discourse-cdn.com/v4/letter/e/b19c9b/32.png) [@Erwann](https://devforum.zoom.us/u/Erwann)\
**Post date:** [October 1, 2020, 1:20am UTC](https://devforum.zoom.us/t/room-controls-rules/29582/15 "2020-10-01T01:20:36Z")

</div>

Hi Tommy,

I already read this. But they didn’t share the file from the support, so we can’t find the rules.

Regards,

Erwann

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 2, 2020, 6:03pm UTC](https://devforum.zoom.us/t/room-controls-rules/29582/16 "2020-10-02T18:03:56Z")

</div>

Thanks @Erwann,

We will get these to you right away. (ZOOM-131766)

-Tommy

---

<div class="post-metadata">

**Author:** ![j.harlow](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/j.harlow/32/16330_2.png) [@j.harlow](https://devforum.zoom.us/u/j.harlow)\
**Post date:** [October 2, 2020, 6:27pm UTC](https://devforum.zoom.us/t/room-controls-rules/29582/17 "2020-10-02T18:27:15Z")

</div>

Tommy, I’d very much appreciate a copy as well!!

---

<div class="post-metadata">

**Author:** ![thomask](https://avatars.discourse-cdn.com/v4/letter/t/85f322/32.png) [@thomask](https://devforum.zoom.us/u/thomask)\
**Post date:** [October 2, 2020, 11:42pm UTC](https://devforum.zoom.us/t/room-controls-rules/29582/18 "2020-10-02T23:42:55Z")

</div>

Me too please @tommy! 🙂

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 5, 2020, 3:45pm UTC](https://devforum.zoom.us/t/room-controls-rules/29582/19 "2020-10-05T15:45:04Z")

</div>

Hey @j.harlow @thomask,

We’re working on getting this information for you.

Thanks!  
Will

---

<div class="post-metadata">

**Author:** ![Erwann](https://avatars.discourse-cdn.com/v4/letter/e/b19c9b/32.png) [@Erwann](https://devforum.zoom.us/u/Erwann)\
**Post date:** [October 12, 2020, 3:58am UTC](https://devforum.zoom.us/t/room-controls-rules/29582/20 "2020-10-12T03:58:59Z")

</div>

Hi,

Do you have any news ?

Regards,

Erwann

[Next page](https://devforum.zoom.us/t/room-controls-rules/29582.md?page=2)
