# RTMS access - approval time

**URL:** <https://devforum.zoom.us/t/rtms-access-approval-time/136268>\
**Category:** Realtime Media Streams\
**Created:** [August 8, 2025, 6:27pm UTC](https://devforum.zoom.us/t/rtms-access-approval-time/136268 "2025-08-08T18:27:47Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![davidgarthe](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/davidgarthe/32/68517_2.png) [@davidgarthe](https://devforum.zoom.us/u/davidgarthe)\
**Post date:** [August 8, 2025, 6:27pm UTC](https://devforum.zoom.us/t/rtms-access-approval-time/136268/1 "2025-08-08T18:27:47Z")

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I’ve filled out the form ([Zoom Realtime Media Streams | Zoom](https://www.zoom.com/en/realtime-media-streams/?lang=en-US)) a few days ago to request access for a plugin we’re building. Can someone give me an idea how long it takes to receive approval? We have a PRO account if that matters.

Thanks!

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**Author:** ![zrbreak](https://avatars.discourse-cdn.com/v4/letter/z/9de053/32.png) [@zrbreak](https://devforum.zoom.us/u/zrbreak)\
**Post date:** [August 12, 2025, 5:24pm UTC](https://devforum.zoom.us/t/rtms-access-approval-time/136268/2 "2025-08-12T17:24:57Z")

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I’m on the same boat. While my corporate account got an email back in ~2 days, I’ve never gotten email back for my personal account. Probably they only reply to strategic accounts?

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**Author:** ![davidgarthe](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/davidgarthe/32/68517_2.png) [@davidgarthe](https://devforum.zoom.us/u/davidgarthe)\
**Post date:** [August 12, 2025, 10:15pm UTC](https://devforum.zoom.us/t/rtms-access-approval-time/136268/3 "2025-08-12T22:15:06Z")

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Are you going to the Developer Office Hours tomorrow? I’ll be on the call. I’m curious what I can do to expedite this?

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**Author:** ![zrbreak](https://avatars.discourse-cdn.com/v4/letter/z/9de053/32.png) [@zrbreak](https://devforum.zoom.us/u/zrbreak)\
**Post date:** [August 13, 2025, 6:13am UTC](https://devforum.zoom.us/t/rtms-access-approval-time/136268/4 "2025-08-13T06:13:20Z")

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I probably should, thanks for the heads up. Although not sure if it’ll get expedited from there 🤷‍♂️

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**Author:** ![John6](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/john6/32/50827_2.png) [@John6](https://devforum.zoom.us/u/John6)\
**Post date:** [August 18, 2025, 6:57pm UTC](https://devforum.zoom.us/t/rtms-access-approval-time/136268/5 "2025-08-18T18:57:44Z")

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I’m in the same position, but I have been waiting for more than two weeks. @davidgarthe did you ever get a response? Any suggestions for expediting/escalating?

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**Author:** ![davidgarthe](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/davidgarthe/32/68517_2.png) [@davidgarthe](https://devforum.zoom.us/u/davidgarthe)\
**Post date:** [August 18, 2025, 7:29pm UTC](https://devforum.zoom.us/t/rtms-access-approval-time/136268/6 "2025-08-18T19:29:37Z")

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Hi! Yes, I went to the Developer Office Hours and they were able to get me access. They were extremely helpful. I think they have them every two weeks. You might also try to find a Dev email since I think the form goes to the sales team and they might be behind in answering our requests.