# RTMS Account Access - How To Get Started

**URL:** <https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072>\
**Category:** Realtime Media Streams\
**Tags:** rtms\
**Created:** [September 4, 2025, 12:10am UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072 "2025-09-04T00:10:34Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![joan.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/joan.zoom/32/36823_2.png) [@joan.zoom](https://devforum.zoom.us/u/joan.zoom)\
**Post date:** [September 4, 2025, 12:10am UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/1 "2025-09-04T00:10:34Z")

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We’re seeing a lot of interest in _Zoom Realtime Media Streams_ , and we can’t wait to see what you’ll build with it.

RTMS gives you, the developer, direct access to raw audio ,video and transcription data from Zoom meetings allowing you to build powerful applications. **Start building today!**

## 🚨 May 2026 Update: RTMS Self-Service Purchasing is Now Available

Getting started with RTMS is now easier than ever. You can now purchase Realtime Media Streams through self-service options found here: **[https://zoom.us/pricing/developer](https://zoom.us/pricing/developer)**,

Purchase plans include:

- Pay as You Go ( allowing post usage billing)

- 100-credit plan

- 500-credit plan

For discounted commitment plans beyond the listed options, please contact Sales via the RTMS inquiry form: **[https://www.zoom.com/en/realtime-media-streams/#form](https://www.zoom.com/en/realtime-media-streams/#form)**

_ **Share Your Ideas and Feedback** _

_This thread is also the perfect place to share your feedback and feature requests! Tell us what you’re building, what’s working well, and what features you’d like to see in the future. We’re excited to partner with you to make RTMS the best it can be._

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**Author:** ![StealthModeDev](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@StealthModeDev](https://devforum.zoom.us/u/StealthModeDev)\
**Post date:** [September 4, 2025, 9:49am UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/2 "2025-09-04T09:49:08Z")

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Enablement

Nothing else to say but the post needs more characters!

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 4, 2025, 12:21pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/3 "2025-09-04T12:21:17Z")

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Pinned on September 4, 2025, 12:21pm UTC



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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 4, 2025, 6:38pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/4 "2025-09-04T18:38:42Z")

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Thanks for reaching out to us @StealthModeDev I will follow up with a DM

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**Author:** ![zrbreak](https://avatars.discourse-cdn.com/v4/letter/z/9de053/32.png) [@zrbreak](https://devforum.zoom.us/u/zrbreak)\
**Post date:** [September 6, 2025, 9:13am UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/5 "2025-09-06T09:13:14Z")

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Enablement

Good to hear that there’s some move going on!

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 8, 2025, 1:30pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/6 "2025-09-08T13:30:24Z")

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Thanks for reaching out to us @zrbreak  
I will follow up with a DM

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**Author:** ![gauthambh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gauthambh/32/64319_2.png) [@gauthambh](https://devforum.zoom.us/u/gauthambh)\
**Post date:** [September 8, 2025, 5:23pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/7 "2025-09-08T17:23:36Z")

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> [@joan.zoom](#):
>
> Enablement

We are building an AI product and are 90% on our way to publish it to zoom app store for private access for our clients.

We have a pro account btw.

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**Author:** ![nono](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nono/32/62705_2.png) [@nono](https://devforum.zoom.us/u/nono)\
**Post date:** [September 9, 2025, 1:16pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/8 "2025-09-09T13:16:20Z")

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\*\*Enablement

\*\*  
Nothing else to say but the post needs more characters!

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**Author:** ![gauthambh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gauthambh/32/64319_2.png) [@gauthambh](https://devforum.zoom.us/u/gauthambh)\
**Post date:** [September 9, 2025, 3:26pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/9 "2025-09-09T15:26:52Z")

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Enablement.

Also have some tech questions, which I need answers to.

1. How can we clean up and send the audio and transcript info we have from the websocket calls, if suddenly the conversation got cut off?

2. How can we seamlessly re-enable the connection once it is cut off and the user joins their meet again?

3. In Otter AI, The AI itself joins as a user but, for us, we can only see our AI name at the bottom right of the user who is using our AI product

How can I allow our AI, to join as a user/participant itself?

Please answer these technical questions - or email me at the same email address provided in my profile.

The zoom rtms works really well in testing and looking forward to push it to production.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 9, 2025, 4:51pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/10 "2025-09-09T16:51:48Z")

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Hi @gauthambh and @nono  
I sent you both a DM, please follow up accordingly

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 9, 2025, 4:52pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/11 "2025-09-09T16:52:21Z")

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@gauthambh  
For the follow up questions, could you please open up a new topic under RTMS category so we can assist you there?

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**Author:** ![CJ1](https://avatars.discourse-cdn.com/v4/letter/c/49beb7/32.png) [@CJ1](https://devforum.zoom.us/u/CJ1)\
**Post date:** [September 9, 2025, 8:09pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/12 "2025-09-09T20:09:45Z")

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> [@joan.zoom](#):
>
> h a **30-day tri**

Enablement . ……………………….

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**Author:** ![gauthambh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gauthambh/32/64319_2.png) [@gauthambh](https://devforum.zoom.us/u/gauthambh)\
**Post date:** [September 10, 2025, 5:37am UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/13 "2025-09-10T05:37:01Z")

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I have created a new topic under RTMS - @elisa.zoom

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**Author:** ![fgaletic](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fgaletic/32/63069_2.png) [@fgaletic](https://devforum.zoom.us/u/fgaletic)\
**Post date:** [September 10, 2025, 12:40pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/14 "2025-09-10T12:40:30Z")

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Enablement

Nothing else to say but the post needs more characters!

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**Author:** ![Jermaine](https://avatars.discourse-cdn.com/v4/letter/j/9de0a6/32.png) [@Jermaine](https://devforum.zoom.us/u/Jermaine)\
**Post date:** [September 10, 2025, 3:24pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/15 "2025-09-10T15:24:56Z")

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Enablement

I can see the RTMS events, but can’t see the RTMS-related scope(s) required for being able to handle the streams themselves, i.e. (meeting:read:meeting\_audio)

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**Author:** ![Steve999](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/steve999/32/50268_2.png) [@Steve999](https://devforum.zoom.us/u/Steve999)\
**Post date:** [September 10, 2025, 5:42pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/16 "2025-09-10T17:42:08Z")

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Enablement

Looking forward to it!

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 10, 2025, 6:52pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/17 "2025-09-10T18:52:22Z")

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Hi @Steve999 @Jermaine and @fgaletic  
I sent you a DM, please follow up accordingly

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**Author:** ![Yash\_Kumar](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/yash_kumar/32/71196_2.png) [@Yash\_Kumar](https://devforum.zoom.us/u/Yash_Kumar)\
**Post date:** [September 11, 2025, 12:20pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/18 "2025-09-11T12:20:34Z")

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**Enablement**

I require zoom rtms to develop an AI application, for personal project growth

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**Author:** ![Jani](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jani/32/52271_2.png) [@Jani](https://devforum.zoom.us/u/Jani)\
**Post date:** [September 11, 2025, 2:33pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/19 "2025-09-11T14:33:21Z")

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> [@joan.zoom](#):
>
> Enablement

**Enablement, i would like to test RTMS SDK if possible, thanx**

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**Author:** ![Bookis](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bookis/32/57182_2.png) [@Bookis](https://devforum.zoom.us/u/Bookis)\
**Post date:** [September 14, 2025, 2:49am UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072/20 "2025-09-14T02:49:16Z")

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**Enablement - Thanks**

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