# RTMS error 2310 despite active Zoom Developer Pack

**URL:** <https://devforum.zoom.us/t/rtms-error-2310-despite-active-zoom-developer-pack/147371>\
**Category:** API and Webhooks\
**Tags:** rtms\
**Created:** [October 23, 2026, 9:18am UTC](https://devforum.zoom.us/t/rtms-error-2310-despite-active-zoom-developer-pack/147371 "2026-10-23T09:18:56Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![jitendra](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jitendra/32/61122_2.png) [@jitendra](https://devforum.zoom.us/u/jitendra)\
**Post date:** [November 10, 2026, 12:20pm UTC](https://devforum.zoom.us/t/rtms-error-2310-despite-active-zoom-developer-pack/147371/8 "2026-11-10T12:20:51Z")

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I read this [RTMS on Sub Account](https://devforum.zoom.us/t/rtms-on-sub-account/143974)

- We have a developer pack on our main account. Do I need to enable developer pack on all sub-accounts which will use RTMS feature, or will they share/use main account developer pack ?
- also, enabling rtms will I get transcript of all spoken audio by all participants in meeting or only the user with Rtms user managed app?
- can I not install centrally on parent account using Admin Managed Apps ?

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